71/100
Above average
3811 Parnell Ave, Fort Wayne, IN 46805
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
1 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
Nursing staff turnover of 62%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: September 19, 2025 (11 months ago).
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
No actual harm, potential for more than minimal harm
Part of AMERICAN SENIOR COMMUNITIES, which operates 92 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| CHIES, STEVEN | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| JACKSON, BLAKE | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| JACKSON, ETHAN | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| JACKSON, MARK | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| JACKSON, MICHAEL | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| JACKSON, WESSLEY | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| JUSTICE, DAVID | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| KELSEY, DONNA | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| STITLE, STEPHEN | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| WRIGHT, THERESSA | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| DRUMMER, CARL | Individual | CORPORATE DIRECTOR | — |
| HANIFY, THOMAS | Individual | CORPORATE DIRECTOR | — |
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Glenbrook Rehabilitation & Skilled Nursing Center holds an ElderGrade of B (71 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.52 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 1 of the 11 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Glenbrook Rehabilitation & Skilled Nursing Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.