Contact us
Report a data error, ask how a grade was calculated, or enquire about licensing the underlying dataset.
We cannot help you find or book a place in a home.
ElderGrade is not a referral service and takes no fees from facilities. For placement help, your hospital
discharge planner and your state's Long-Term Care Ombudsman are the right first calls — both are free.
Correcting a facility's federal record
We reproduce the CMS file exactly and cannot amend it on request. If a facility believes its record is wrong, the correction must go through CMS and the state survey agency. If we have made a processing error on our side, tell us and we will fix it and say what changed.