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A

96/100

Excellent

Towne House Retirement Community

2209 St Joe Center Rd, Fort Wayne, IN 46825

CMS 5/5 stars #1 of 29 in Allen County (260) 483-3116
Certified beds
32
Occupancy
36%
Ownership
Non-profit
Accepts
Medicare

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 30/30 Staffing 29/30 Stability 15/15 Outcomes 12/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →5.82 total nurse hours per resident per day (national median 3.77)
  • →2.55 RN hours per resident per day
  • →Weekend staffing drops 14% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →28% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.23 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 2.55 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.50 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 27.80%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: May 21, 2026 (3 months ago).

D May 21, 2026 F0761 From a complaint

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D May 30, 2024 F0655

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

No actual harm, potential for more than minimal harm

D May 30, 2024 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D May 30, 2024 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D May 30, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of BHI SENIOR LIVING, which operates 9 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
SCHEFFER, AMY Individual W-2 MANAGING EMPLOYEE —
BLOOMSTROM, JOHN Individual CORPORATE DIRECTOR —
CALDWELL, JEFREY Individual CORPORATE DIRECTOR —
CARR, BRIAN Individual CORPORATE DIRECTOR —
DALTON, DOUGLASS Individual CORPORATE DIRECTOR —
ELLIS, BRIAN Individual CORPORATE DIRECTOR —
KELLY, BETH Individual CORPORATE DIRECTOR —
KOSELKE, ELIZABETH Individual CORPORATE DIRECTOR —
RICHARDSON, JANE Individual CORPORATE DIRECTOR —
ROBBINS, FRED Individual CORPORATE DIRECTOR —
SEIGEL, JANE Individual CORPORATE DIRECTOR —
TERP, JEFFREY Individual CORPORATE DIRECTOR —

What families say

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Common questions about Towne House Retirement Community

What is the ElderGrade for Towne House Retirement Community? +

Towne House Retirement Community holds an ElderGrade of A (96 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Towne House Retirement Community? +

Residents receive an average of 5.23 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Towne House Retirement Community been cited for harming residents? +

No. None of the 5 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Towne House Retirement Community accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.

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