ElderGrade
B

84.5/100

Above average

Willowbrooke Court At Cokesbury Village

726 Loveville Road, Hockessin, DE 19707

CMS 5/5 stars #3 of 25 in New Castle County (302) 234-4444
Certified beds
10
Occupancy
22%
Ownership
Non-profit
Accepts
Medicare

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.42 total nurse hours per resident per day (national median 3.77)
  • 1.34 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

7.5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • No turnover figure reported — scored neutral

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.96 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.34 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.56 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover Not reported

The share of nursing staff who left over the last year.

Recent inspection findings

All 11 citations

Last standard health inspection: July 29, 2025 (1 year ago).

F Jul 29, 2025 F0882

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

No actual harm, potential for more than minimal harm

D Jul 29, 2025 F0883

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

No actual harm, potential for more than minimal harm

D Jul 29, 2025 F0887

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

No actual harm, potential for more than minimal harm

D Jul 29, 2025 F0943

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

No actual harm, potential for more than minimal harm

F Sep 3, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Sep 3, 2024 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Sep 3, 2024 F0756

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

No actual harm, potential for more than minimal harm

F Oct 3, 2023 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of ACTS RETIREMENT-LIFE COMMUNITIES, which operates 27 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
ACTS ACQUISITION AND DEVELOPMENT COMPANY LLC Organization INDIRECT OWNERSHIP INTEREST
ACTS ALLIANCE MANAGEMENT LLC Organization INDIRECT OWNERSHIP INTEREST
ACTS COMMUNITIES OF MARYLAND, INC. Organization INDIRECT OWNERSHIP INTEREST
ACTS LEGACY FOUNDATION, INC. Organization INDIRECT OWNERSHIP INTEREST
ACTS RETIREMENT SERVICES, INC Organization INDIRECT OWNERSHIP INTEREST
ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC Organization INDIRECT OWNERSHIP INTEREST
ACTS SIGNATURE COMMUNITY SERVICES INC Organization INDIRECT OWNERSHIP INTEREST
BONITA SPRINGS RETIREMENT VILLAGE INC Organization INDIRECT OWNERSHIP INTEREST
MEASE LIFE INC Organization INDIRECT OWNERSHIP INTEREST
ALLMOND, SUSAN Individual CORPORATE DIRECTOR
BROD, KATHRYN Individual CORPORATE DIRECTOR
CALLAWAY, WARREN Individual CORPORATE DIRECTOR

What families say

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Common questions about Willowbrooke Court At Cokesbury Village

What is the ElderGrade for Willowbrooke Court At Cokesbury Village? +

Willowbrooke Court At Cokesbury Village holds an ElderGrade of B (84.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Willowbrooke Court At Cokesbury Village? +

Residents receive an average of 3.96 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Willowbrooke Court At Cokesbury Village been cited for harming residents? +

No. None of the 11 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Willowbrooke Court At Cokesbury Village accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.