Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
No actual harm, potential for more than minimal harm
84.5/100
Above average
726 Loveville Road, Hockessin, DE 19707
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: July 29, 2025 (1 year ago).
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Part of ACTS RETIREMENT-LIFE COMMUNITIES, which operates 27 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| ACTS ACQUISITION AND DEVELOPMENT COMPANY LLC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| ACTS ALLIANCE MANAGEMENT LLC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| ACTS COMMUNITIES OF MARYLAND, INC. | Organization | INDIRECT OWNERSHIP INTEREST | — |
| ACTS LEGACY FOUNDATION, INC. | Organization | INDIRECT OWNERSHIP INTEREST | — |
| ACTS RETIREMENT SERVICES, INC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| ACTS RETIREMENT-LIFE COMMUNITIES MANAGEMENT, LLC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| ACTS SIGNATURE COMMUNITY SERVICES INC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| BONITA SPRINGS RETIREMENT VILLAGE INC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| MEASE LIFE INC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| ALLMOND, SUSAN | Individual | CORPORATE DIRECTOR | — |
| BROD, KATHRYN | Individual | CORPORATE DIRECTOR | — |
| CALLAWAY, WARREN | Individual | CORPORATE DIRECTOR | — |
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Willowbrooke Court At Cokesbury Village holds an ElderGrade of B (84.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.96 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 11 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.