64/100
Average
Regal Heights Healthcare & Rehab Center
6525 Lancaster Pike, Hockessin, DE 19707
- Certified beds
- 172
- Occupancy
- 96%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
$119,899 in federal fines
CMS has fined this facility across 4 penalty action(s).
Our read on Regal Heights Healthcare & Rehab Center
Regal Heights runs 172 certified beds under corporate ownership in Hockessin, and the staffing numbers are the strongest thing it has going. Nurse hours per resident day sit essentially at the national average, and weekend coverage dips only about 5% below weekdays, which is a narrower gap than many homes manage. Turnover is 41.7%, slightly better than the 45.8% national figure. The trouble is everything else: a 2-out-of-5 health inspection rating, 65 deficiencies on the current record including 4 at harm or jeopardy level and 9 tied to abuse, plus three fines totaling $46,999. Staffing can hold a building together, but it doesn't erase an inspection history like that.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
18/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.43 total nurse hours per resident per day (national median 3.77)
- →0.46 RN hours per resident per day
- →Weekend staffing drops 5% against weekdays
Staff stability
12/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →42% of nursing staff left in the last year
Resident outcomes
5/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →2 of 5 stars on the CMS quality-measure rating
Enforcement history
2/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$119,899 in federal fines across 4 action(s)
Grade ceiling applied
- Capped at 64 (grade C), CMS abuse icon on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: May 23, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of NATIONWIDE HEALTHCARE SERVICES, which operates 7 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Regal Heights Healthcare & Rehab Center
What is the ElderGrade for Regal Heights Healthcare & Rehab Center? +
Regal Heights Healthcare & Rehab Center holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Regal Heights Healthcare & Rehab Center? +
Residents receive an average of 3.86 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Regal Heights Healthcare & Rehab Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Regal Heights Healthcare & Rehab Center accept Medicaid? +
Yes, Regal Heights Healthcare & Rehab Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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