57.5/100
Average
901 Bethesda Road, Winston-Salem, NC 27103
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
Nursing staff turnover of 66%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: August 22, 2025 (1 year ago).
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
No actual harm, potential for more than minimal harm
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
No actual harm, potential for more than minimal harm
Part of LIBERTY SENIOR LIVING, which operates 37 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| CALCUTT, JOSEPH | Individual | W-2 MANAGING EMPLOYEE | — |
| KEENER, GARRETT | Individual | W-2 MANAGING EMPLOYEE | — |
| MCNEILL, JOHN | Individual | W-2 MANAGING EMPLOYEE | — |
| MCNEILL, RONALD | Individual | W-2 MANAGING EMPLOYEE | — |
| PURIFOY, PENNY | Individual | W-2 MANAGING EMPLOYEE | — |
| WILSON, JEFFREY | Individual | W-2 MANAGING EMPLOYEE | — |
| MILLER, ROBERT | Individual | CORPORATE DIRECTOR | — |
| WILSON, JEFFREY | Individual | CORPORATE DIRECTOR | — |
| LIBERTY HEALTHCARE GROUP LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
| MCNEILL, JOHN | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
| MCNEILL, RONALD | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
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The Oaks holds an ElderGrade of C (57.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.37 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 24 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, The Oaks is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.