ElderGrade
F

37/100

Poor

Sherman Village Hcc

12750 Riverside Drive, North Hollywood, CA 91607

CMS 1/5 stars #342 of 369 in Los Angeles County (818) 766-6105
Certified beds
108
Occupancy
93%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $202,260 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 0/30 Staffing 10/30 Stability 15/15 Outcomes 12/15 Enforcement 0/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 3 immediate-jeopardy citation(s) in the last 3 years
  • -10 for 93 total citations against a national median of 17

Staffing

10/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.19 total nurse hours per resident per day (national median 3.77)
  • 0.72 RN hours per resident per day
  • Weekend staffing drops 5% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 27% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $202,260 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.98 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.72 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.71 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 26.70%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 106 citations

Last standard health inspection: August 1, 2025 (1 year ago).

D May 11, 2026 F0550 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D May 6, 2026 F0657 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

D May 6, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D May 6, 2026 F0755 From a complaint

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

D Apr 22, 2026 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

E Mar 17, 2026 F0837 From a complaint

Administration Deficiencies

Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.

No actual harm, potential for more than minimal harm

D Dec 11, 2025 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Dec 11, 2025 F0679 From a complaint

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of LONGWOOD MANAGEMENT CORPORATION, which operates 38 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
NELSON, TARYN Individual W-2 MANAGING EMPLOYEE
FRIEDMAN, IRA Individual CORPORATE OFFICER
FRIEDMAN FAMILY TRUST Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
IRA D FRIEDMAN 1991 TRUST Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
LEHMANN FAMILY 1991 TRUST Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
THE KLAVAN FAMILY TRUST Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
THE TZIPPY FRIEDMAN NOTIS 1990 TRUST Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
FRIEDMAN, AARON Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
KLAVAN, RACHEL Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
LEHMANN, LIBBY Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Sherman Village Hcc

What is the ElderGrade for Sherman Village Hcc? +

Sherman Village Hcc holds an ElderGrade of F (37 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Sherman Village Hcc? +

Residents receive an average of 4.98 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Sherman Village Hcc been cited for harming residents? +

Yes. 3 of the 106 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Sherman Village Hcc accept Medicaid? +

Yes, Sherman Village Hcc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.