ElderGrade
D

54/100

Below average

Providence St Elizabeth Care Center

10425 Magnolia Blvd, North Hollywood, CA 91601

CMS 1/5 stars #241 of 369 in Los Angeles County (818) 980-3872
Certified beds
52
Occupancy
89%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 4 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $54,032 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 4 immediate-jeopardy citation(s) in the last 3 years
  • -10 for 78 total citations against a national median of 17

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.92 total nurse hours per resident per day (national median 3.77)
  • 0.85 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 28% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $54,032 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.76 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.85 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.12 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 27.80%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 82 citations

Last standard health inspection: January 2, 2026 (7 months ago).

D Apr 2, 2026 F0550 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Apr 2, 2026 F0692 From a complaint

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

No actual harm, potential for more than minimal harm

E Jan 12, 2026 F0627 From a complaint

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

No actual harm, potential for more than minimal harm

E Jan 12, 2026 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

E Jan 12, 2026 F0726 From a complaint

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

No actual harm, potential for more than minimal harm

D Jan 12, 2026 F0551 From a complaint

Resident Rights Deficiencies

Give the resident's representative the ability to exercise the resident's rights.

No actual harm, potential for more than minimal harm

D Jan 12, 2026 F0557 From a complaint

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

No actual harm, potential for more than minimal harm

D Jan 12, 2026 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of PROVIDENCE HEALTH & SERVICES, which operates 9 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
GOBRIAL, MARK Individual CONTRACTED MANAGING EMPLOYEE
JONES, CALVIN Individual W-2 MANAGING EMPLOYEE
REELY, DIANNA Individual W-2 MANAGING EMPLOYEE
SIKES, NICOLE Individual W-2 MANAGING EMPLOYEE
WARREN, TERRI Individual W-2 MANAGING EMPLOYEE
WESTLUND, MALISA Individual W-2 MANAGING EMPLOYEE
BLAIR, RICHARD Individual CORPORATE DIRECTOR
CRAWFORD, ISIAAH Individual CORPORATE DIRECTOR
HEJNA, DIANE Individual CORPORATE DIRECTOR
HUGHES, PHYLLIS Individual CORPORATE DIRECTOR
KINGSTON, MARY BETH Individual CORPORATE DIRECTOR
LYONS, MARY Individual CORPORATE DIRECTOR

What families say

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Common questions about Providence St Elizabeth Care Center

What is the ElderGrade for Providence St Elizabeth Care Center? +

Providence St Elizabeth Care Center holds an ElderGrade of D (54 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Providence St Elizabeth Care Center? +

Residents receive an average of 4.76 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Providence St Elizabeth Care Center been cited for harming residents? +

Yes. 4 of the 82 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Providence St Elizabeth Care Center accept Medicaid? +

Yes, Providence St Elizabeth Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.