ElderGrade
F

32/100

Poor

Pelican Health At Charlotte

2616 East 5Th Street, Charlotte, NC 28204

CMS 2/5 stars #27 of 29 in Mecklenburg County (704) 333-5165
Certified beds
120
Occupancy
57%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 6 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $88,270 in federal fines

    CMS has fined this facility across 7 penalty action(s).

  • Nursing staff turnover of 73%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 5 immediate-jeopardy citation(s) in the last 3 years
  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -7.8 for 39 total citations against a national median of 17

Staffing

15/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.29 total nurse hours per resident per day (national median 3.77)
  • 0.72 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

0/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 73% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

2/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $88,270 in federal fines across 7 action(s)

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.32 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.72 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.91 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 73.20%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 41 citations

Last standard health inspection: March 2, 2026 (5 months ago).

D Apr 29, 2026 F0550 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

J Mar 2, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Immediate jeopardy to resident health or safety

J Mar 2, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

F Mar 2, 2026 F0814

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

No actual harm, potential for more than minimal harm

D Mar 2, 2026 F0561 From a complaint

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

No actual harm, potential for more than minimal harm

D Mar 2, 2026 F0584 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Mar 2, 2026 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Mar 2, 2026 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of SIMCHA HYMAN & NAFTALI ZANZIPER, which operates 84 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
WOOD, JOSHUA Individual W-2 MANAGING EMPLOYEE
GORELICK, BATYA Individual CORPORATE OFFICER
ACCORDIUS HEALTH LLC Organization OPERATIONAL/MANAGERIAL CONTROL
ACCORDIUS SNF HOLDCO LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
WYNCOTE LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
MORROW, KIMBERLY Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
MC M53 SPE OPCO HOLDCO Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Pelican Health At Charlotte

What is the ElderGrade for Pelican Health At Charlotte? +

Pelican Health At Charlotte holds an ElderGrade of F (32 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Pelican Health At Charlotte? +

Residents receive an average of 3.32 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Pelican Health At Charlotte been cited for harming residents? +

Yes. 6 of the 41 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Pelican Health At Charlotte accept Medicaid? +

Yes, Pelican Health At Charlotte is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.