ElderGrade
A

94/100

Excellent

Novant Health Presbyterian Medical Center-Snu

200 Hawthorne Lane, Charlotte, NC 28207

CMS 5/5 stars #1 of 29 in Mecklenburg County (704) 384-4000
Certified beds
12
Occupancy
78%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

30/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 6.48 total nurse hours per resident per day (national median 3.77)
  • 2.27 RN hours per resident per day
  • Weekend staffing holds steady

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 53% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 6.47 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 2.27 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 6.39 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 53.30%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: August 27, 2025 (11 months ago). That inspection produced no citations — the findings below are older.

E Aug 15, 2024 F0814

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

No actual harm, potential for more than minimal harm

D Aug 15, 2024 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

D Aug 15, 2024 F0759

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

No actual harm, potential for more than minimal harm

F Apr 19, 2023 F0814

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

No actual harm, potential for more than minimal harm

E Apr 19, 2023 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
ARMATO, CARL Individual CORPORATE DIRECTOR
BLACK, TERA Individual CORPORATE DIRECTOR
CASE, KIMBERLY Individual CORPORATE DIRECTOR
EHTISHAM, SAAD Individual CORPORATE DIRECTOR
FEINOUR, JAMIE Individual CORPORATE DIRECTOR
JOHNSON, JAMES Individual CORPORATE DIRECTOR
JONES, THADDEUS Individual CORPORATE DIRECTOR
LEWIS, JOHN Individual CORPORATE DIRECTOR
LOBO, LOUIS Individual CORPORATE DIRECTOR
LYONS, MARSHA Individual CORPORATE DIRECTOR
TAYLOR, JAMES Individual CORPORATE DIRECTOR
WILSON, PATRICK Individual CORPORATE DIRECTOR

What families say

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Common questions about Novant Health Presbyterian Medical Center-Snu

What is the ElderGrade for Novant Health Presbyterian Medical Center-Snu? +

Novant Health Presbyterian Medical Center-Snu holds an ElderGrade of A (94 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Novant Health Presbyterian Medical Center-Snu? +

Residents receive an average of 6.47 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Novant Health Presbyterian Medical Center-Snu been cited for harming residents? +

No. None of the 5 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Novant Health Presbyterian Medical Center-Snu accept Medicaid? +

Yes, Novant Health Presbyterian Medical Center-Snu is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.