ElderGrade
A

91/100

Excellent

Otterbein Springboro

9320 Avalon Circle, Centerville, OH 45458

CMS 4/5 stars #2 of 16 in Warren County (937) 885-5426
Certified beds
60
Occupancy
96%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

24/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.44 total nurse hours per resident per day (national median 3.77)
  • 0.75 RN hours per resident per day
  • Weekend staffing drops 5% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 43% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.44 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.75 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.20 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 42.90%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 25 citations

Last standard health inspection: April 30, 2026 (3 months ago).

E Apr 30, 2026 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

E Apr 30, 2026 F0803

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

No actual harm, potential for more than minimal harm

E Apr 30, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Apr 30, 2026 F0569

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

No actual harm, potential for more than minimal harm

D Apr 30, 2026 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Apr 30, 2026 F0657

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

D Apr 30, 2026 F0760

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

D Apr 30, 2026 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of OTTERBEIN SENIORLIFE, which operates 19 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
ARNOLD, DANIEL Individual CORPORATE OFFICER
GREEN, JAMES Individual CORPORATE OFFICER
MILLER, JASON Individual CORPORATE OFFICER
WILSON, JILL Individual CORPORATE OFFICER
FUNCTIONAL PATHWAYS OF TENNESSEE LLC Organization OPERATIONAL/MANAGERIAL CONTROL
OTTERBEIN HOME Organization OPERATIONAL/MANAGERIAL CONTROL
APP, LYNN Individual OPERATIONAL/MANAGERIAL CONTROL
BARTLETT, VICTORIA Individual OPERATIONAL/MANAGERIAL CONTROL
BAYLIFF, BECKY Individual OPERATIONAL/MANAGERIAL CONTROL
BERNER, SUSAN Individual OPERATIONAL/MANAGERIAL CONTROL
BROWNSON, WILLIAM Individual OPERATIONAL/MANAGERIAL CONTROL
BURKE, DANIEL Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Otterbein Springboro

What is the ElderGrade for Otterbein Springboro? +

Otterbein Springboro holds an ElderGrade of A (91 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Otterbein Springboro? +

Residents receive an average of 4.44 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Otterbein Springboro been cited for harming residents? +

No. None of the 25 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Otterbein Springboro accept Medicaid? +

Yes, Otterbein Springboro is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.