51.4/100
Below average
446 Arrowood Dr, Santa Rosa, CA 95407
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
Special Focus Facility
CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.
4 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$50,050 in federal fines
CMS has fined this facility across 7 penalty action(s).
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Grade ceiling applied
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: October 25, 2024 (1 year ago).
Quality of Life and Care Deficiencies
Provide specialized rehabilitative services by qualified personnel, when ordered for a resident by a doctor.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Actual harm to a resident
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Actual harm to a resident
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
No actual harm, potential for more than minimal harm
Part of RMG CAPITAL PARTNERS, which operates 9 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| BANSAL, JAGAN | Individual | CORPORATE DIRECTOR | — |
| BANSAL, MANEESH | Individual | CORPORATE DIRECTOR | — |
| BANSAL, MANEESH | Individual | CORPORATE OFFICER | — |
| RELIANT MANAGEMENT GROUP, LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| BANSAL, MANEESH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| BANSAL, JAGAN | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| BANSAL, MANEESH | Individual | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
| RMG CAPITAL PARTNERS, LLC | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
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Northvine Postacute Care holds an ElderGrade of D (51.4 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.59 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 4 of the 76 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Northvine Postacute Care is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.