ElderGrade
A

87.2/100

Excellent

Arbol Healthcare Center Of Santa Rosa

300 Fountaingrove Parkway, Santa Rosa, CA 95403

CMS 5/5 stars #6 of 18 in Sonoma County (707) 566-8600
Certified beds
45
Occupancy
76%
Ownership
For-profit
Accepts
Medicare

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 27.2/30 Staffing 26/30 Stability 9/15 Outcomes 15/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

27.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -2.8 for 25 total citations against a national median of 17

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.86 total nurse hours per resident per day (national median 3.77)
  • 1.25 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 50% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.62 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.25 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 5.14 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 50.00%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 36 citations

Last standard health inspection: November 18, 2025 (9 months ago).

D Dec 9, 2025 F0627 From a complaint

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

No actual harm, potential for more than minimal harm

D Nov 18, 2025 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Nov 18, 2025 F0552

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

No actual harm, potential for more than minimal harm

D Nov 18, 2025 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

D Nov 18, 2025 F0582

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

No actual harm, potential for more than minimal harm

D Nov 18, 2025 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Nov 18, 2025 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D Nov 18, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

What families say

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Common questions about Arbol Healthcare Center Of Santa Rosa

What is the ElderGrade for Arbol Healthcare Center Of Santa Rosa? +

Arbol Healthcare Center Of Santa Rosa holds an ElderGrade of A (87.2 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Arbol Healthcare Center Of Santa Rosa? +

Residents receive an average of 5.62 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Arbol Healthcare Center Of Santa Rosa been cited for harming residents? +

No. None of the 36 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Arbol Healthcare Center Of Santa Rosa accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.