ElderGrade
D

45.5/100

Below average

Medilodge Of Westwood

2575 N Drake Road, Kalamazoo, MI 49006

CMS 1/5 stars #7 of 9 in Kalamazoo County (269) 342-0206
Certified beds
97
Occupancy
92%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 7 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $65,535 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -12 for 4 actual-harm citation(s) in the last 3 years
  • -10 for 51 total citations against a national median of 17

Staffing

20.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.96 total nurse hours per resident per day (national median 3.77)
  • 1.07 RN hours per resident per day
  • Weekend staffing drops 17% against weekdays

Staff stability

7/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 52% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

1/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $65,535 in federal fines across 2 action(s)
  • -4 for 2 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.64 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 1.07 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.04 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 52.30%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 86 citations

Last standard health inspection: June 4, 2025 (1 year ago).

G Mar 12, 2026 F0627 From a complaint

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Actual harm to a resident

D Nov 24, 2025 F0657 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

G Jun 4, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

E Jun 4, 2025 F0585 From a complaint

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

No actual harm, potential for more than minimal harm

E Jun 4, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Jun 4, 2025 F0921

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

No actual harm, potential for more than minimal harm

D Jun 4, 2025 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Jun 4, 2025 F0582

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of MEDILODGE, which operates 53 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
NORCROSS, ROBERT Individual CONTRACTED MANAGING EMPLOYEE
ROGERS, STACEY Individual CONTRACTED MANAGING EMPLOYEE
KIRK, KRISTINE Individual W-2 MANAGING EMPLOYEE
FLASHNER, CRAIG Individual CORPORATE DIRECTOR
PERLSTEIN, YITZCHOK Individual CORPORATE DIRECTOR
NOBLE HEALTHCARE MANAGEMENT, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
PRESTIGE ADMINISTRATIVE SERVICES, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
FLASHNER, CRAIG Individual OPERATIONAL/MANAGERIAL CONTROL
PERLSTEIN, YITZCHOK Individual OPERATIONAL/MANAGERIAL CONTROL
B&Y HEALTHCARE S CORP Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
B&Y TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
CODY HEALTHCARE S CORP Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Medilodge Of Westwood

What is the ElderGrade for Medilodge Of Westwood? +

Medilodge Of Westwood holds an ElderGrade of D (45.5 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Medilodge Of Westwood? +

Residents receive an average of 3.64 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Medilodge Of Westwood been cited for harming residents? +

Yes. 7 of the 86 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Medilodge Of Westwood accept Medicaid? +

Yes, Medilodge Of Westwood is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.