99/100
Excellent
1400 N Drake Rd, Kalamazoo, MI 49006
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: April 2, 2026 (4 months ago).
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
No actual harm, potential for more than minimal harm
Part of LIFE CARE SERVICES, which operates 44 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| BREYFOGLE, KATHY | Individual | CORPORATE DIRECTOR | — |
| CARRIVEAU, LISA | Individual | CORPORATE DIRECTOR | — |
| CHARLES, NANCY | Individual | CORPORATE DIRECTOR | — |
| GIBB, TYLER | Individual | CORPORATE DIRECTOR | — |
| GRESCHAK, KENNETH | Individual | CORPORATE DIRECTOR | — |
| HINMAN, DAWNANN | Individual | CORPORATE DIRECTOR | — |
| HURWITZ, SHERALEE | Individual | CORPORATE DIRECTOR | — |
| KURTH, RICHARD | Individual | CORPORATE DIRECTOR | — |
| MARTIN, VICTORIA | Individual | CORPORATE DIRECTOR | — |
| MCDONALD, TODD | Individual | CORPORATE DIRECTOR | — |
| SCHICKER, SIMONE | Individual | CORPORATE DIRECTOR | — |
| SCHRUM, SCOTT | Individual | CORPORATE DIRECTOR | — |
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Friendship Village holds an ElderGrade of A (99 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 5.91 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 16 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.