ElderGrade
A

99/100

Excellent

Mary's Meadow At Providence Place

12 Gamelin Street, Holyoke, MA 01040

CMS 5/5 stars #1 of 25 in Hampden County (413) 420-2500
Certified beds
40
Occupancy
93%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.89 total nurse hours per resident per day (national median 3.77)
  • 0.86 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 27% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.28 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.86 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.77 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 27.10%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 10 citations

Last standard health inspection: August 27, 2025 (11 months ago).

F Aug 27, 2025 F0727

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

No actual harm, potential for more than minimal harm

D Aug 27, 2025 F0580

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

D Aug 27, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

B Aug 27, 2025 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, minimal potential

E Jul 10, 2023 F0868

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

No actual harm, potential for more than minimal harm

D Jul 10, 2023 F0554

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

No actual harm, potential for more than minimal harm

D Jul 10, 2023 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Jul 10, 2023 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
DANA, ERIC Individual CONTRACTED MANAGING EMPLOYEE
ARGUIN, PATRICK Individual W-2 MANAGING EMPLOYEE
FULTON, AGNES Individual CORPORATE DIRECTOR
GEARY, MARY Individual CORPORATE DIRECTOR
KEOUGH, JILL Individual CORPORATE DIRECTOR
NOONAN, GERALDINE Individual CORPORATE DIRECTOR
POPKO, KATHLEEN Individual CORPORATE DIRECTOR
SJOBERG, JOHN Individual CORPORATE DIRECTOR
TREMBLE, MICHAEL Individual CORPORATE DIRECTOR
FULTON, AGNES Individual CORPORATE OFFICER
GEARY, MARY Individual CORPORATE OFFICER
POPKO, KATHLEEN Individual CORPORATE OFFICER

What families say

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Common questions about Mary's Meadow At Providence Place

What is the ElderGrade for Mary's Meadow At Providence Place? +

Mary's Meadow At Providence Place holds an ElderGrade of A (99 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Mary's Meadow At Providence Place? +

Residents receive an average of 5.28 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Mary's Meadow At Providence Place been cited for harming residents? +

No. None of the 10 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Mary's Meadow At Providence Place accept Medicaid? +

Yes, Mary's Meadow At Providence Place is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.