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A

95/100

Excellent

Care One At Holyoke

260 Easthampton Road, Holyoke, MA 01040

CMS 5/5 stars #2 of 25 in Hampden County (413) 519-5229
Certified beds
164
Occupancy
96%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

25/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →5.44 total nurse hours per resident per day (national median 3.77)
  • →0.48 RN hours per resident per day
  • →Weekend staffing drops 13% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →25% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.62 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.48 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.16 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 25.40%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 10 citations

Last standard health inspection: September 17, 2025 (11 months ago).

D Sep 17, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

E Apr 5, 2023 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Apr 5, 2023 F0551

Resident Rights Deficiencies

Give the resident's representative the ability to exercise the resident's rights.

No actual harm, potential for more than minimal harm

D Apr 5, 2023 F0558

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

D Apr 5, 2023 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Apr 5, 2023 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Apr 5, 2023 F0760

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

D Apr 5, 2023 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of CAREONE, which operates 37 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BARUCH, DAVID Individual W-2 MANAGING EMPLOYEE —
STRAUS, DANIEL Individual CORPORATE DIRECTOR —
BARUCH, DAVID Individual CORPORATE OFFICER —
HEALTHBRIDGE MANAGEMENT LLC Organization OPERATIONAL/MANAGERIAL CONTROL —
THCI OF MASSACHUSETTS, LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST —
DES-I 2016 GRAT Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST —
STRAUS, DANIEL Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST —
CARE REALTY, LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST —

What families say

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Common questions about Care One At Holyoke

What is the ElderGrade for Care One At Holyoke? +

Care One At Holyoke holds an ElderGrade of A (95 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Care One At Holyoke? +

Residents receive an average of 3.62 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Care One At Holyoke been cited for harming residents? +

No. None of the 10 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Care One At Holyoke accept Medicaid? +

Yes, Care One At Holyoke is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.