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B

82/100

Above average

Day Brook Village Senior Living

298 Jarvis Avenue, Holyoke, MA 01040

CMS 2/5 stars #7 of 25 in Hampden County (413) 538-7551
Certified beds
92
Occupancy
94%
Ownership
Non-profit
Accepts
Medicare + Medicaid

Our read on Day Brook Village Senior Living

Day Brook Village runs 92 certified beds as a nonprofit, and the staffing picture is genuinely solid: 3.96 nurse hours per resident day sits just above the national average of 3.86, and turnover at 37.2% is meaningfully better than the 45.8% typical elsewhere. Weekend coverage dips about 10% below weekday levels, which is common but worth asking about. The catch is the inspection record, 39 deficiencies on file, though none at harm or jeopardy level and none abuse-related, and the most recent state visit was April 2025. The low inspection score and high quality-measure score tell you care practices look better than the paperwork trail does. Ask to see the plan of correction for those 39 citations.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing18/30Stability12/15Outcomes12/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →4.1 total nurse hours per resident per day (national median 3.77)
  • →0.58 RN hours per resident per day
  • →Weekend staffing drops 10% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →37% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.96 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours0.58 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.56 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover37.20%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: April 3, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of INTEGRITUS HEALTHCARE, which operates 14 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Day Brook Village Senior Living

What is the ElderGrade for Day Brook Village Senior Living? +

Day Brook Village Senior Living holds an ElderGrade of B (82 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Day Brook Village Senior Living? +

Residents receive an average of 3.96 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Day Brook Village Senior Living been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Day Brook Village Senior Living accept Medicaid? +

Yes, Day Brook Village Senior Living is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.