ElderGrade
A

96/100

Excellent

Holladay Park Plaza

1300 Ne 16Th Avenue, Portland, OR 97232

CMS 5/5 stars #1 of 33 in Multnomah County (503) 288-6671
Certified beds
51
Occupancy
75%
Ownership
Non-profit
Accepts
Medicare

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.11 total nurse hours per resident per day (national median 3.77)
  • 0.99 RN hours per resident per day
  • Weekend staffing drops 7% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 33% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.00 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.99 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.65 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 32.70%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 17 citations

Last standard health inspection: September 5, 2025 (11 months ago).

D Sep 5, 2025 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Sep 5, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Jun 13, 2024 F0625

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

No actual harm, potential for more than minimal harm

D Jun 13, 2024 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Mar 13, 2023 F0583

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

No actual harm, potential for more than minimal harm

D Mar 13, 2023 F0585

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

No actual harm, potential for more than minimal harm

D Mar 13, 2023 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Mar 13, 2023 F0657

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of PACIFIC RETIREMENT SERVICES, which operates 10 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
HAWKINS, RICHARD Individual CORPORATE DIRECTOR
JENSEN, CHRIS Individual CORPORATE DIRECTOR
JOHNSON, LYNN Individual CORPORATE DIRECTOR
MCLAUGHLIN, KATHLEEN Individual CORPORATE DIRECTOR
JOHNSON, LYNN Individual CORPORATE OFFICER
MCLAUGHLIN, KATHLEEN Individual CORPORATE OFFICER
PLATTE, SUSAN Individual CORPORATE OFFICER
KALIN, LEAH Individual OPERATIONAL/MANAGERIAL CONTROL
KIERNAN, JANET Individual OPERATIONAL/MANAGERIAL CONTROL
PLATTE, SUSAN Individual OPERATIONAL/MANAGERIAL CONTROL
SABATINI, ANTHONY Individual OPERATIONAL/MANAGERIAL CONTROL
SAMUELSON, KATELYNN Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Holladay Park Plaza

What is the ElderGrade for Holladay Park Plaza? +

Holladay Park Plaza holds an ElderGrade of A (96 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Holladay Park Plaza? +

Residents receive an average of 5.00 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Holladay Park Plaza been cited for harming residents? +

No. None of the 17 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Holladay Park Plaza accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.