ElderGrade
F

24.5/100

Poor

Highland Place Rehab And Nursing Center

1736 Irving Place, Shreveport, LA 71101

CMS 1/5 stars #21 of 22 in Caddo County (318) 221-1983
Certified beds
227
Occupancy
80%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 6 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $294,723 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 2 immediate-jeopardy citation(s) in the last 3 years
  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -10 for 63 total citations against a national median of 17

Staffing

15/30

Nursing hours per resident per day, adjusted for how sick the residents are.

  • No staffing hours reported — scored neutral

Staff stability

7.5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • No turnover figure reported — scored neutral

Resident outcomes

2/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 1 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $294,723 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day Not reported
Registered nurse (RN) hours Not reported

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours Not reported

The shift most families visit, and the one thinned first.

Nursing staff turnover Not reported

The share of nursing staff who left over the last year.

Recent inspection findings

All 74 citations

Last standard health inspection: July 24, 2025 (1 year ago).

D May 14, 2026 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

G Dec 4, 2025 F0755 From a complaint

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Actual harm to a resident

D Dec 4, 2025 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Dec 4, 2025 F0693 From a complaint

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

No actual harm, potential for more than minimal harm

E Jul 24, 2025 F0552

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

No actual harm, potential for more than minimal harm

E Jul 24, 2025 F0565

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

No actual harm, potential for more than minimal harm

E Jul 24, 2025 F0584 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

E Jul 24, 2025 F0628

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of WELLINGTON HEALTH CARE SERVICES, which operates 14 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BAILEY, TERESA Individual W-2 MANAGING EMPLOYEE
ANDREWS, JAMES Individual CORPORATE DIRECTOR
ANDREWS, JAMES Individual CORPORATE OFFICER
KELMAN, MOSHE Individual CORPORATE OFFICER
ANDREWS, JAMES Individual OPERATIONAL/MANAGERIAL CONTROL
ELKINS ROAD ASSOCIATES LLC Organization GENERAL PARTNERSHIP INTEREST
WELLINGTON HEALTHCARE SERVICES LP Organization LIMITED PARTNERSHIP INTEREST
ANDWELL INVESTMENTS, LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
ANDREWS, JAMES Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
WELLINGTON HEALTHCARE SERVICES LP Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Highland Place Rehab And Nursing Center

What is the ElderGrade for Highland Place Rehab And Nursing Center? +

Highland Place Rehab And Nursing Center holds an ElderGrade of F (24.5 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Highland Place Rehab And Nursing Center? +

This facility has not reported staffing hours to CMS in the current data release.

Has Highland Place Rehab And Nursing Center been cited for harming residents? +

Yes. 6 of the 74 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Highland Place Rehab And Nursing Center accept Medicaid? +

Yes, Highland Place Rehab And Nursing Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.