ElderGrade
B

81.5/100

Above average

Live Oak

600 East Flournoy Lucas Road, Shreveport, LA 71115

CMS 4/5 stars #2 of 22 in Caddo County (318) 212-2000
Certified beds
160
Occupancy
55%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 30/30 Staffing 20.5/30 Stability 9/15 Outcomes 12/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

20.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.21 total nurse hours per resident per day (national median 3.77)
  • 0.22 RN hours per resident per day
  • Weekend staffing drops 18% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 45% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.71 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.22 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.89 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 45.40%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 17 citations

Last standard health inspection: June 25, 2025 (1 year ago).

E Jun 25, 2025 F0605

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

No actual harm, potential for more than minimal harm

E Jun 25, 2025 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

D Jun 25, 2025 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

E Jul 17, 2024 F0580 From a complaint

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

E May 22, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E May 22, 2024 F0908

Environmental Deficiencies

Keep all essential equipment working safely.

No actual harm, potential for more than minimal harm

D May 22, 2024 F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D May 22, 2024 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
COOK, MICHAEL Individual W-2 MANAGING EMPLOYEE
ELROD, MARGARET Individual W-2 MANAGING EMPLOYEE
FARIS, DANIELLE Individual W-2 MANAGING EMPLOYEE
FIELDER, JERRY Individual W-2 MANAGING EMPLOYEE
GAVIN, PEGGY Individual W-2 MANAGING EMPLOYEE
WARD, MARY JANE Individual W-2 MANAGING EMPLOYEE
BLANCHARD, PIERRE Individual CORPORATE DIRECTOR
BRYSON, EUGENE Individual CORPORATE DIRECTOR
ELROD, JAMES Individual CORPORATE DIRECTOR
FARIS, DANIELLE Individual CORPORATE DIRECTOR
HUGHES, FRANK Individual CORPORATE DIRECTOR
LASSEIGNE, RAYMOND Individual CORPORATE DIRECTOR

What families say

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Common questions about Live Oak

What is the ElderGrade for Live Oak? +

Live Oak holds an ElderGrade of B (81.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Live Oak? +

Residents receive an average of 4.71 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Live Oak been cited for harming residents? +

No. None of the 17 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Live Oak accept Medicaid? +

Yes, Live Oak is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.