ElderGrade
D

53/100

Below average

Southern Oaks Nursing & Rehabilitation Center

1524 Glen Oaks Place, Shreveport, LA 71103

CMS 3/5 stars #17 of 22 in Caddo County (318) 221-0911
Certified beds
61
Occupancy
90%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 4 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $116,623 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

6/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 3 immediate-jeopardy citation(s) in the last 3 years
  • -4 for 1 actual-harm citation(s) in the last 3 years

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.32 total nurse hours per resident per day (national median 3.77)
  • 0.28 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 41% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

2/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $116,623 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.69 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.28 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.30 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 40.70%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 13 citations

Last standard health inspection: May 21, 2025 (1 year ago).

E May 21, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

E May 21, 2025 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

E May 21, 2025 F0760

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

D May 21, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

J Mar 17, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy to resident health or safety

J Mar 17, 2025 F0607 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Immediate jeopardy to resident health or safety

J Mar 17, 2025 F0835 From a complaint

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Immediate jeopardy to resident health or safety

E Mar 17, 2025 F0641 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of CENTRAL MANAGEMENT COMPANY, which operates 21 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
PRICE, TEDDY Individual INDIRECT OWNERSHIP INTEREST
CENTRAL MANAGEMENT COMPANY, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
PRICE, TEDDY Individual OPERATIONAL/MANAGERIAL CONTROL
CENTRAL MANAGEMENT COMPANY, LLC Organization ADP OF THE SNF
KISATCHIE HEALTH, LLC Organization ADP OF THE SNF
BOLWAHNN, SHEILA Individual ADP OF THE SNF
CANTRELL, JEFFREY LEE Individual ADP OF THE SNF
PRICE, TEDDY Individual ADP OF THE SNF
ROGERS, DAWN Individual ADP OF THE SNF
SHELTON, JAMES Individual ADP OF THE SNF
KISATCHIE HEALTH, LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Southern Oaks Nursing & Rehabilitation Center

What is the ElderGrade for Southern Oaks Nursing & Rehabilitation Center? +

Southern Oaks Nursing & Rehabilitation Center holds an ElderGrade of D (53 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Southern Oaks Nursing & Rehabilitation Center? +

Residents receive an average of 3.69 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Southern Oaks Nursing & Rehabilitation Center been cited for harming residents? +

Yes. 4 of the 13 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Southern Oaks Nursing & Rehabilitation Center accept Medicaid? +

Yes, Southern Oaks Nursing & Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.