ElderGrade
B

70/100

Above average

Highbanks Care Center

111 Lazelle Road East, Columbus, OH 43235

CMS 5/5 stars #22 of 57 in Franklin County (614) 888-2021
Certified beds
56
Occupancy
93%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Nursing staff turnover of 61%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

10/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.21 total nurse hours per resident per day (national median 3.77)
  • 0.8 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 61% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.39 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.80 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.10 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 60.70%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 16 citations

Last standard health inspection: February 19, 2026 (6 months ago).

D Mar 26, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

E Feb 19, 2026 F0584 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Feb 19, 2026 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

D Feb 19, 2026 F0679

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

No actual harm, potential for more than minimal harm

D Feb 19, 2026 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Feb 19, 2026 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

E Aug 28, 2024 F0679

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

No actual harm, potential for more than minimal harm

E Aug 28, 2024 F0745

Quality of Life and Care Deficiencies

Provide medically-related social services to help each resident achieve the highest possible quality of life.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of FOUNDATIONS HEALTH SOLUTIONS, which operates 63 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
COLLERAN, BRIAN Individual CORPORATE DIRECTOR
COLLERAN, BRIAN Individual CORPORATE OFFICER
KRYSTOWSKI, JOHN Individual CORPORATE OFFICER
FOUNDATIONS HEALTH SOLUTIONS, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
ANDERSON, THOMAS Individual OPERATIONAL/MANAGERIAL CONTROL
COLLERAN, BRIAN Individual OPERATIONAL/MANAGERIAL CONTROL
KRYSTOWSKI, JOHN Individual OPERATIONAL/MANAGERIAL CONTROL
FOUNDATIONS HEALTH SOLUTIONS, LLC Organization ADP OF THE SNF
ANDERSON, THOMAS Individual ADP OF THE SNF
COLLERAN, BRIAN Individual ADP OF THE SNF
KRYSTOWSKI, JOHN Individual ADP OF THE SNF
OLSON, LYLE Individual ADP OF THE SNF

What families say

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Common questions about Highbanks Care Center

What is the ElderGrade for Highbanks Care Center? +

Highbanks Care Center holds an ElderGrade of B (70 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Highbanks Care Center? +

Residents receive an average of 3.39 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Highbanks Care Center been cited for harming residents? +

No. None of the 16 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Highbanks Care Center accept Medicaid? +

Yes, Highbanks Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.