ElderGrade
C

63.5/100

Average

Green Bay Health Services

1640 Shawano Ave, Green Bay, WI 54303

CMS 2/5 stars #6 of 8 in Brown County (920) 499-5177
Certified beds
125
Occupancy
51%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

27.5/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -2.5 for 24 total citations against a national median of 17

Staffing

15/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.49 total nurse hours per resident per day (national median 3.77)
  • 0.76 RN hours per resident per day
  • Weekend staffing drops 7% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 49% of nursing staff left in the last year

Resident outcomes

2/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 1 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.37 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.76 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.13 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 49.20%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 29 citations

Last standard health inspection: June 18, 2025 (1 year ago).

D Aug 4, 2025 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

E Jun 18, 2025 F0607

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

No actual harm, potential for more than minimal harm

E Jun 18, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

E Jun 18, 2025 F0850 From a complaint

Administration Deficiencies

Hire a qualified full-time social worker in a facility with more than 120 beds.

No actual harm, potential for more than minimal harm

D Jun 18, 2025 F0551 From a complaint

Resident Rights Deficiencies

Give the resident's representative the ability to exercise the resident's rights.

No actual harm, potential for more than minimal harm

D Jun 18, 2025 F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Jun 18, 2025 F0610

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

D Jun 18, 2025 F0690

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of NORTH SHORE HEALTHCARE, which operates 59 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
CIBC BANK USA Organization 5% OR GREATER MORTGAGE INTEREST
CIBC BANK USA Organization 5% OR GREATER SECURITY INTEREST
BAUMANN, TROY Individual CORPORATE DIRECTOR
HOEHN, JEFFREY Individual CORPORATE DIRECTOR
CIBC BANK USA Organization OPERATIONAL/MANAGERIAL CONTROL
CLIFTONLARSONALLEN LLP Organization OPERATIONAL/MANAGERIAL CONTROL
CONTINUUM THERAPY PARTNERS LLC Organization OPERATIONAL/MANAGERIAL CONTROL
NORTH SHORE HEALTHCARE LLC Organization OPERATIONAL/MANAGERIAL CONTROL
NSH REHAB LLC Organization OPERATIONAL/MANAGERIAL CONTROL
WIPFLI LLP Organization OPERATIONAL/MANAGERIAL CONTROL
BAUMANN, TROY Individual OPERATIONAL/MANAGERIAL CONTROL
BELONGIA, CHRISTINA Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Green Bay Health Services

What is the ElderGrade for Green Bay Health Services? +

Green Bay Health Services holds an ElderGrade of C (63.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Green Bay Health Services? +

Residents receive an average of 3.37 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Green Bay Health Services been cited for harming residents? +

No. None of the 29 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Green Bay Health Services accept Medicaid? +

Yes, Green Bay Health Services is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.