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C

66/100

Average

Green Bay Health Services

1640 Shawano Ave, Green Bay, WI 54303

CMS 2/5 stars #8 of 8 in Brown County (920) 499-5177
Certified beds
125
Occupancy
51%
Ownership
For-profit
Accepts
Medicare + Medicaid

Our read on Green Bay Health Services

Green Bay Health Services runs 125 beds under corporate ownership, and its nurse staffing sits at 3.37 hours per resident day, roughly 13% under the national average of 3.86. Weekend coverage drops about 7% below what the home staffs on weekdays, and turnover hits 49.2% against a national figure of 45.8%, so the aides and nurses your family sees may not be there a year from now. The inspection record shows 29 deficiencies, none at the harm level, but six tied to abuse. That mix, thinner staffing plus a hard quality-measure score, is what pulls the home's overall picture down despite a recent June 2025 inspection.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing15/30Stability9/15Outcomes2/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

15/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.49 total nurse hours per resident per day (national median 3.77)
  • →0.76 RN hours per resident per day
  • →Weekend staffing drops 7% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →49% of nursing staff left in the last year

Resident outcomes

2/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →1 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.37 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.76 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.13 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover49.20%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: June 18, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of NORTH SHORE HEALTHCARE, which operates 59 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Green Bay Health Services

What is the ElderGrade for Green Bay Health Services? +

Green Bay Health Services holds an ElderGrade of C (66 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Green Bay Health Services? +

Residents receive an average of 3.37 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Green Bay Health Services been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Green Bay Health Services accept Medicaid? +

Yes, Green Bay Health Services is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.