ElderGrade
C

63.5/100

Average

Fernhill Rehabilitation And Care

5737 Ne 37Th Avenue, Portland, OR 97211

CMS 2/5 stars #25 of 33 in Multnomah County (541) 908-1010
Certified beds
63
Occupancy
70%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $8,278 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 64%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

16.5/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -9.5 for 44 total citations against a national median of 17

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 6.02 total nurse hours per resident per day (national median 3.77)
  • 1 RN hours per resident per day
  • Weekend staffing drops 7% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 64% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $8,278 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.01 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.00 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.67 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 64.00%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 60 citations

Last standard health inspection: August 8, 2025 (1 year ago).

E Aug 8, 2025 F0565

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

No actual harm, potential for more than minimal harm

E Aug 8, 2025 F0585

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

No actual harm, potential for more than minimal harm

E Aug 8, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Aug 8, 2025 F0557 From a complaint

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

No actual harm, potential for more than minimal harm

D Aug 8, 2025 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Aug 8, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Aug 8, 2025 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Aug 8, 2025 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of SAPPHIRE HEALTH SERVICES, which operates 8 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
SAPPHIRE HEALTHCARE SRVS. Organization OPERATIONAL/MANAGERIAL CONTROL
BHUMKAR, NISHITA Individual OPERATIONAL/MANAGERIAL CONTROL
MCKAY, ALEX Individual OPERATIONAL/MANAGERIAL CONTROL
SAPPHIRE HEALTHCARE SRVS. Organization ADP OF THE SNF
BHUMKAR, NISHITA Individual ADP OF THE SNF
MCKAY, ALEX Individual ADP OF THE SNF
MORRIS, BRYAN Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
RICKER, KEVIN Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
BECKER, ANDREW Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
HILTY, LISA Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Fernhill Rehabilitation And Care

What is the ElderGrade for Fernhill Rehabilitation And Care? +

Fernhill Rehabilitation And Care holds an ElderGrade of C (63.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Fernhill Rehabilitation And Care? +

Residents receive an average of 5.01 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Fernhill Rehabilitation And Care been cited for harming residents? +

Yes. 1 of the 60 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Fernhill Rehabilitation And Care accept Medicaid? +

Yes, Fernhill Rehabilitation And Care is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.