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B

70.5/100

Above average

Autumn Care Of Norfolk

1401 Halstead Avenue Revised, Norfolk, VA 23502

CMS 4/5 stars #4 of 8 in Norfolk City County (757) 857-0481
Certified beds
120
Occupancy
96%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

Our read on Autumn Care Of Norfolk

Autumn Care of Norfolk runs 120 beds under individual for-profit ownership, and the staffing numbers are the main thing to know. At 3.22 nurse hours per resident day, it sits about 16% under the national average, and weekends drop roughly another 17% below its own weekday levels. That thin coverage is likely why CMS gave it 2 out of 5 stars for staffing. Turnover is 51.1%, above the 45.8% national figure, so the aides and nurses your family member sees may change often. The good news: 43 deficiencies on record but none at harm or jeopardy level and none abuse-related, with a 3-star inspection rating and a January 2023 survey that's now more than two years old.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing6.5/30Stability9/15Outcomes15/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

6.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →2.96 total nurse hours per resident per day (national median 3.77)
  • →0.51 RN hours per resident per day
  • →Weekend staffing drops 17% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →51% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.22 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.51 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours2.67 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover51.10%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: January 13, 2023 (3 years ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of SABER HEALTHCARE GROUP, which operates 126 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Autumn Care Of Norfolk

What is the ElderGrade for Autumn Care Of Norfolk? +

Autumn Care Of Norfolk holds an ElderGrade of B (70.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Autumn Care Of Norfolk? +

Residents receive an average of 3.22 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Autumn Care Of Norfolk been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Autumn Care Of Norfolk accept Medicaid? +

Yes, Autumn Care Of Norfolk is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.