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A

91.5/100

Excellent

Harbor's Edge

One Colley Avenue, Norfolk, VA 23510

CMS 5/5 stars #1 of 8 in Norfolk City County (757) 233-0475
Certified beds
33
Occupancy
89%
Ownership
Non-profit
Accepts
Medicare

Our read on Harbor's Edge

Harbor's Edge runs 5.87 nurse hours per resident per day, well above the national average of 3.86, and that staffing shows up in its five-star rating on that measure. Turnover sits at 40.4 percent, a bit better than the 45.8 percent national figure. The inspection record is where you'll want to ask questions: 13 deficiencies, none at the harm level, but one abuse-related citation is worth raising directly with the administrator. Staffing also dips about 19 percent on weekends, so ask how coverage works on Saturdays and Sundays. A recent February 2026 inspection means the record is current.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing27.5/30Stability12/15Outcomes12/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

27.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →6.61 total nurse hours per resident per day (national median 3.77)
  • →1.48 RN hours per resident per day
  • →Weekend staffing drops 19% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →40% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day5.87 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours1.48 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours4.74 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover40.40%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: February 5, 2026 (9 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about Harbor's Edge

What is the ElderGrade for Harbor's Edge? +

Harbor's Edge holds an ElderGrade of A (91.5 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Harbor's Edge? +

Residents receive an average of 5.87 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Harbor's Edge been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Harbor's Edge accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.