All 4 Medicare-certified nursing homes in Norwood,
side by side on the things that separate them: how many nursing hours each resident gets, how much of the
staff leaves each year, and what inspectors found on their last visit.
Victoria Haven runs on a small crew, 31 beds, and the staffing numbers are genuinely strong: 4.58 nurse hours per resident day, about 19% above the national average, with a 5/5 staffing rating and turnover at 21.7% against a national 45.8%. That consistency matters, though weekends dip roughly 9% below weekday levels. The inspection record is where the picture darkens. A 1/5 health inspection rating, 39 deficiencies on file, two of them serious enough to reach harm or jeopardy, and a $40,641 fine. The last inspection was January 2026, so the record is current, not stale. Strong hands on deck, but a documented pattern of care problems those hands haven't solved.
Ellis Nursing Home runs 191 beds in Norwood under for-profit LLC ownership, and its staffing sits right at the national mark, 3.85 nurse hours per resident day against 3.86, though weekends dip about 9% below its own weekday coverage, which is worth asking about if your family visits on Saturdays or Sundays. Turnover lands at 42%, a touch better than the 45.8% national figure. The inspection record is where things get heavier: 44 deficiencies on file, three of them at harm or jeopardy level and two tied to abuse, plus one fine of $57,158. The most recent inspection was April 2025, so the picture is fairly current. Strong quality scores don't erase that deficiency history.
Charlwell House runs on about 3.36 nurse hours per resident per day, roughly 13 percent under the national average, and weekends dip another 8 percent below its own weekday levels. What stands out is the inspection record: 63 deficiencies, four of them serious enough to cause harm or jeopardy, plus one tied to abuse, and the health inspection rating sits at 2 out of 5. Turnover is genuinely low, 27 percent against a national 45.8, and staffing earns 4 stars despite the thin hours. It's a for-profit LLC with 124 beds, last inspected in May 2025. The quality measure score of 1 out of 5 is the piece families should ask about directly.
Norwood Healthcare runs 170 certified beds under for-profit LLC ownership, and the numbers pull in opposite directions. Its nurse staffing sits about 10% under the national average, though turnover at 25% is well below the 45.8% national figure, and weekend coverage dips roughly 9% below its own weekday levels. The bigger problem is the inspection record: 68 deficiencies, seven at harm or jeopardy level, five abuse-related, and six fines totaling $190,588. CMS has placed it in the Special Focus Facility program, which is reserved for homes with a persistent pattern of poor care. A recent inspection date doesn't offset that history.