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STATE OF NEW YORK COMPTROLLER'S OFFICE

Every nursing home CMS records under this group, and how the portfolio performs as a whole. Consistency across a group says more about an operator than any single building.

Homes

7

States

1

Beds

1,269

Avg score

85

Avg turnover

34%

Federal fines

$29,153

Flags across this group

1 of the group's homes carry a CMS abuse icon.

All 7 homes

A

99/100

Helen Hayes Hospital T C U

West Haverstraw, NY · Rockland County

CMS 5/524 bedsGovernment
Nurse hours
7.22 /day
Staff turnover
33%
Serious cites
0

Helen Hayes Hospital's transitional care unit in West Haverstraw runs on unusually heavy staffing, 7.22 nurse hours per resident day, roughly 87% above the national figure, and that shows up in the weekend numbers too, which dip about 14% below weekdays but stay high in absolute terms. Staff turnover sits at 33.3%, noticeably below the 45.8% national average, which matters for consistency of care. Its inspection record is clean: two deficiencies, none at harm or jeopardy level, none abuse-related, with the most recent survey in March 2025. State-run ownership adds a layer of public accountability. For 24 beds, that combination of nurse hours and low deficiency counts is the whole story.

A

97.5/100

Helen Hayes Hospital R H C F

West Haverstraw, NY · Rockland County

CMS 5/525 bedsGovernmentMedicaid
Nurse hours
6.81 /day
Staff turnover
34%
Serious cites
0

Helen Hayes Hospital runs one of the strongest staffing pictures you'll find: 6.81 nurse hours per resident day, roughly 76% above the national average. Weekend coverage dips about 15% below its own weekday level, which is worth asking about, but the floor stays high. Staff turnover sits at 34.2%, well under the 45.8% national figure, so the people caring for residents tend to stay. The inspection record is clean, one deficiency total, none involving harm or abuse, and the most recent survey was in February 2025. Add state ownership and perfect marks on inspections, quality measures, and staffing, and there's very little here to push back on.

A

89.5/100

Nys Veterans Home In Nyc

Jamaica, NY · Queens County

CMS 4/5250 bedsGovernmentMedicaid
Nurse hours
4.33 /day
Staff turnover
33%
Serious cites
0

The state-run veterans home in Jamaica runs nurse staffing at 4.33 hours per resident day, roughly 12% above the national average, and its staff turnover of 32.6% sits well below the national 45.8%. Weekend coverage, though, drops about 18% below its own weekday level, so care can thin out on Saturdays and Sundays. Ten deficiencies appear on the current record, none at the harm or jeopardy level, though two are abuse-related. The last inspection was May 2024. State ownership often means steadier funding and lower turnover than the for-profit average, which the numbers here bear out.

A

86/100

Long Island State Veterans Home

Stonybrook, NY · Suffolk County

CMS 5/5350 bedsGovernmentMedicaid
Nurse hours
4.65 /day
Staff turnover
25%
Serious cites
0

Long Island State Veterans Home runs on 4.65 nursing hours per resident day, roughly a fifth more than the national average, and its staff turnover of 24.8% sits far below the 45.8% national figure, that kind of retention keeps caregivers familiar with the people they're treating. Weekend coverage dips about 11% from weekday levels, which is worth knowing if your visits fall on Saturdays or Sundays. The tradeoff shows in the record: ten deficiencies, including one at the harm level and three tied to abuse, and a quality measure rating of 2 out of 5 despite strong marks for staffing and inspections. The state runs it, and its last inspection was March 2025, so the picture is current.

B

84/100

Western New York State Veterans Home

Batavia, NY · Genesee County

CMS 5/5126 bedsGovernmentMedicaid
Nurse hours
3.60 /day
Staff turnover
50%
Serious cites
0

The state-run veterans home in Batavia runs a tight ship on the clinical side, five stars on both health inspections and quality measures, with just two deficiencies on record and none involving harm, jeopardy, or abuse. Staffing is where it gives ground. At 3.60 nurse hours per resident day, it sits about 7% under the national average, and weekends run roughly 11% thinner than weekdays, so coverage can feel different depending on when you visit. Turnover at 49.6% is higher than the 45.8% national figure, which matters for whether the same aides know your father's routines. The last full inspection was November 2023. Strong care record, thinner staffing, that's the trade-off here.

B

75/100

N Y S Veterans Home

Oxford, NY · Chenango County

CMS 4/5242 bedsGovernmentMedicaid
Nurse hours
3.57 /day
Staff turnover
n/a
Serious cites
0

The state-run veterans home in Oxford holds 242 certified beds and scores well on health inspections, four out of five stars, with just five deficiencies on the current record and none rising to harm or jeopardy. That inspection record is genuinely clean, and the most recent survey came in May 2025, so it's current. The problem sits elsewhere: staffing earns only one star, and while the state doesn't publish a raw hours-per-resident figure here, that rating means the home runs well below what CMS expects relative to other facilities nationally. There is also one abuse-related deficiency on file, which families should ask about directly. Good oversight, thin direct-care coverage, that's the tradeoff worth weighing.

C

64/100

New York State Veterans Home At Montrose

Montrose, NY · Westchester County

CMS 2/5252 bedsGovernment
Nurse hours
3.95 /day
Staff turnover
27%
Serious cites
0

Abuse icon on record

The Montrose veterans home runs a leaner ship than most on staffing turnover, 26.5% against a national average near 46%, and nurse hours per resident sit slightly above the national mark. But weekend coverage drops roughly 14% below the home's own weekday levels, and the inspection record is where things get hard to ignore: 22 deficiencies, four of them serious enough to involve harm or jeopardy, six tied to abuse, and the last full inspection dates to July 2023. A single $29,153 fine is on the books. State-run ownership doesn't change what families should ask about: what those abuse citations involved, and who's covering the floor on Saturdays.