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A

97.5/100

Excellent

Helen Hayes Hospital R H C F

51 N Rt 9W, West Haverstraw, NY 10993

CMS 5/5 stars #2 of 10 in Rockland County (845) 786-4000
Certified beds
25
Occupancy
80%
Ownership
Government
Accepts
Medicare + Medicaid

Our read on Helen Hayes Hospital R H C F

Helen Hayes Hospital runs one of the strongest staffing pictures you'll find: 6.81 nurse hours per resident day, roughly 76% above the national average. Weekend coverage dips about 15% below its own weekday level, which is worth asking about, but the floor stays high. Staff turnover sits at 34.2%, well under the 45.8% national figure, so the people caring for residents tend to stay. The inspection record is clean, one deficiency total, none involving harm or abuse, and the most recent survey was in February 2025. Add state ownership and perfect marks on inspections, quality measures, and staffing, and there's very little here to push back on.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing27.5/30Stability15/15Outcomes15/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

27.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →6.97 total nurse hours per resident per day (national median 3.77)
  • →3.15 RN hours per resident per day
  • →Weekend staffing drops 15% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →34% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day6.81 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours3.15 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours5.78 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover34.20%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: February 7, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of STATE OF NEW YORK COMPTROLLER'S OFFICE, which operates 7 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Helen Hayes Hospital R H C F

What is the ElderGrade for Helen Hayes Hospital R H C F? +

Helen Hayes Hospital R H C F holds an ElderGrade of A (97.5 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Helen Hayes Hospital R H C F? +

Residents receive an average of 6.81 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Helen Hayes Hospital R H C F been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Helen Hayes Hospital R H C F accept Medicaid? +

Yes, Helen Hayes Hospital R H C F is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.