★★★☆☆CMS 3/550 bedsNon-profitMedicaid
- Nurse hours
- 4.48 /day
- Staff turnover
- 54%
- Serious cites
- 0
Canterbury Woods runs on a solid staffing base, 4.48 nurse hours per resident day against a national average of 3.86, and its most recent inspection in January 2025 backs that up with no deficiencies at the harm or jeopardy level. The catch is what's in the record: nine deficiencies total, three of them abuse-related, and a quality measure score of one out of five stars despite the four-star inspection and staffing marks. Staff turnover sits at 54.4%, well above the 45.8% national figure, and weekend coverage dips about 12% below weekday levels. Church-affiliated nonprofit ownership at 50 beds suggests a smaller, mission-driven operation, but the abuse citations and turnover are worth asking about directly.
★★★★★CMS 5/5192 bedsFor-profitMedicaid
- Nurse hours
- 3.26 /day
- Staff turnover
- 53%
- Serious cites
- 0
Harris Hill runs a 192-bed for-profit home in Williamsville with strong inspection and quality scores, 4 and 5 stars from CMS, and no deficiencies at the harm level. That part of the record is genuinely clean.
The staffing side tells a different story. At 3.26 nurse hours per resident day, it sits about 16% under the national average, and weekends drop roughly another 18% below its own weekday levels. Annual turnover of 53.2% runs well above the 45.8% national figure, which matters because consistent caregivers know residents.
Fourteen deficiencies are on the current record, one abuse-related. The last inspection was April 21, 2026, so the findings are recent.
★☆☆☆☆CMS 1/5220 bedsFor-profitMedicaid
- Nurse hours
- 3.30 /day
- Staff turnover
- 57%
- Serious cites
- 0
Williamsville Suburban runs 220 beds under for-profit LLC ownership, and the numbers that stand out are on the staffing side. At 3.30 nurse hours per resident day, it sits about 14 percent under the national average, and weekends dip roughly 14 percent below its own weekdays, so coverage thins out right when families tend to visit. Staff turnover is 57.1 percent against a national 45.8 percent, meaning more than half the nursing team turns over in a year.
The inspection record is heavier still: 36 deficiencies, one at harm or jeopardy level and four tied to abuse, with a $43,973 fine. Its most recent inspection was in October 2024.
★★☆☆☆CMS 2/5200 bedsFor-profitMedicaid
- Nurse hours
- 3.71 /day
- Staff turnover
- 72%
- Serious cites
- 0
Elderwood At Williamsville runs 200 beds under for-profit LLC ownership, and the staffing numbers are where the trouble starts. At 3.71 nurse hours per resident day, it sits below the national average, and weekends drop roughly 23% below its own weekday levels, so the thinnest coverage lands exactly when families tend to visit. Turnover tells a similar story: 72.4% annually against a national 45.8%, meaning most of the people caring for your relative are new or about to leave. The current record shows 22 deficiencies, including one at harm level and four abuse-related, plus a $75,553 fine. Inspectors last visited in January 2025.
★☆☆☆☆CMS 1/5142 bedsFor-profitMedicaid
- Nurse hours
- 3.02 /day
- Staff turnover
- 73%
- Serious cites
- 0
Nurse staffing at this Williamsville home runs 3.02 hours per resident day, roughly 22% under the national average, and weekends drop about 11% below its own weekday levels, so coverage thins out exactly when families tend to visit. Annual turnover of 72.7% sits well above the 45.8% national figure, meaning the aides and nurses caring for residents are, more often than not, new to the building. The current record carries 45 deficiencies, including one at the harm-or-jeopardy level and three tied to abuse, plus a $37,138 fine and a December 2024 inspection. For-profit LLC ownership, 142 beds.