64/100
Average
6001 Wilora Lake Road, Charlotte, NC 28212
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
Nursing staff turnover of 66%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Grade ceiling applied
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: April 24, 2026 (3 months ago).
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
No actual harm, minimal potential
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
No actual harm, potential for more than minimal harm
Part of AVARDIS HEALTH, which operates 38 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| CHARLOTTE PARENTCO LLC | Organization | DIRECT OWNERSHIP INTEREST | — |
| MECKLENBURG HOLDCO LLC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| NCOP HOLDCO LLC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| NU C II IRREVOCABLE TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — |
| NU C IRREVOCABLE TRUST | Organization | INDIRECT OWNERSHIP INTEREST | — |
| SNF CARE CENTERS LLC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| ZENITH HOLDCO II LLC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| ZENITH HOLDCO LLC | Organization | INDIRECT OWNERSHIP INTEREST | — |
| FC ENCORE CHARLOTTE, LLC | Organization | 5% OR GREATER SECURITY INTEREST | — |
| HOBACK, TIFFANY | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| SEMONES, BRANDI | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| SNF MGR LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
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Wilora Lake Healthcare holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.17 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 14 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Wilora Lake Healthcare is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.