64/100
Average
Willowbrook Post Acute
707 Sw 37Th Street, Pendleton, OR 97801
- Certified beds
- 59
- Occupancy
- 89%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
$80,796 in federal fines
CMS has fined this facility across 2 penalty action(s).
Our read on Willowbrook Post Acute
If you're weighing Willowbrook Post Acute for someone you love, the numbers raise real questions. State inspectors cited 43 deficiencies, including 7 tied to abuse and 4 serious enough to put residents in harm's way, and the home carries $80,796 in federal fines. Staff turnover sits at 52.9%, above the 45.8% national average, and CMS rates staffing just 1 out of 5 stars, meaning the people providing daily care change often and there may not be enough of them. A 1-star health inspection score and a recent August 2025 visit confirm the problems are current, not old history, even though quality measures rate a middling 3.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
25/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →5.3 total nurse hours per resident per day (national median 3.77)
- →0.58 RN hours per resident per day
- →Weekend staffing drops 9% against weekdays
Staff stability
9/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →53% of nursing staff left in the last year
Resident outcomes
9/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →3 of 5 stars on the CMS quality-measure rating
Enforcement history
2/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$80,796 in federal fines across 2 action(s)
Grade ceiling applied
- Capped at 64 (grade C), CMS abuse icon on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: August 22, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of PACS GROUP, which operates 275 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Willowbrook Post Acute
What is the ElderGrade for Willowbrook Post Acute? +
Willowbrook Post Acute holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Willowbrook Post Acute? +
Residents receive an average of 5.03 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Willowbrook Post Acute been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Willowbrook Post Acute accept Medicaid? +
Yes, Willowbrook Post Acute is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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