64.5/100
Average
Willow Creek Post Acute
175 Ne 16Th Street, Madras, OR 97741
- Certified beds
- 20
- Occupancy
- 88%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
Our read on Willow Creek Post Acute
Willow Creek Post Acute is a 20-bed for-profit home in Madras, and its record is more lopsided than the star ratings suggest. The inspection history looks clean on paper, a five-star health inspection rating, no abuse deficiencies, and a visit as recent as February 2026, but 17 total deficiencies sit on the current record, including one at the harm level. Where this home struggles is staffing and resident outcomes: both the staffing and quality measure ratings come in at one star out of five, well below what you'd want for a small facility where the same few aides cover every shift. The gap between that inspection score and everything else is worth asking about directly.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
15/30Nursing hours per resident per day, adjusted for how sick the residents are.
- →No staffing hours reported, scored neutral
Staff stability
7.5/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →No turnover figure reported, scored neutral
Resident outcomes
2/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →1 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: February 12, 2026 (8 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of KALESTA HEALTHCARE GROUP, which operates 19 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Willow Creek Post Acute
What is the ElderGrade for Willow Creek Post Acute? +
Willow Creek Post Acute holds an ElderGrade of C (64.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Willow Creek Post Acute? +
This facility has not reported staffing hours to CMS in the current data release.
Has Willow Creek Post Acute been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Willow Creek Post Acute accept Medicaid? +
Yes, Willow Creek Post Acute is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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