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C

63.5/100

Average

Westgate Hills Rehab & Healthcare Ctr

10 North Rock Glen Road, Baltimore, MD 21229

CMS 2/5 stars #27 of 27 in Baltimore City County (410) 646-2100
Certified beds
120
Occupancy
94%
Ownership
For-profit
Accepts
Medicare + Medicaid

Our read on Westgate Hills Rehab & Healthcare Ctr

Westgate Hills runs leaner than most: 3.59 nurse hours per resident day against a national average of 3.86, and weekends drop roughly 17 percent below its own weekday staffing. That gap matters because needs don't take weekends off. Staff turnover sits at 56.6 percent, well above the 45.8 percent national figure, so the people providing care change often. The current inspection record carries 74 deficiencies, including six tied to abuse, though none rose to the harm or jeopardy level. State inspectors were last on site in April 2025. Quality measures look strong here, but the staffing and inspection numbers are where a family should focus their questions.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing8.5/30Stability3/15Outcomes12/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

8.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.2 total nurse hours per resident per day (national median 3.77)
  • →0.8 RN hours per resident per day
  • →Weekend staffing drops 17% against weekdays

Staff stability

3/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →57% of nursing staff left in the last year
  • →-2 for 2 administrator departures

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.59 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.80 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours2.98 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover56.60%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: May 22, 2026 (5 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of MARQUIS HEALTH SERVICES, which operates 90 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Westgate Hills Rehab & Healthcare Ctr

What is the ElderGrade for Westgate Hills Rehab & Healthcare Ctr? +

Westgate Hills Rehab & Healthcare Ctr holds an ElderGrade of C (63.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Westgate Hills Rehab & Healthcare Ctr? +

Residents receive an average of 3.59 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Westgate Hills Rehab & Healthcare Ctr been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Westgate Hills Rehab & Healthcare Ctr accept Medicaid? +

Yes, Westgate Hills Rehab & Healthcare Ctr is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.