89.9/100
Excellent
4601 Pall Mall Road, Baltimore, MD 21215
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: January 23, 2026 (7 months ago).
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Administration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
No actual harm, potential for more than minimal harm
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Part of COMMUNICARE HEALTH, which operates 120 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| ROMEO, DOMINIC | Individual | CORPORATE DIRECTOR | — |
| GROVES, DONNA | Individual | CORPORATE OFFICER | — |
| STOLTZ, CHARLES | Individual | CORPORATE OFFICER | — |
| WILHEIM, RONALD | Individual | CORPORATE OFFICER | — |
| PALL MALL MGMT CO., LLC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| HILL, STEPHANIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| ROMEO, DOMINIC | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| TEMESGEN, ADDISU | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| PALL MALL MGMT CO., LLC | Organization | ADP OF THE SNF | — |
| HILL, STEPHANIE | Individual | ADP OF THE SNF | — |
| TEMESGEN, ADDISU | Individual | ADP OF THE SNF | — |
| S.L.ROSEDALE IRREVOCABLE TRUST | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
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Northwest Healthcare Center holds an ElderGrade of A (89.9 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.39 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 28 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Northwest Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.