ElderGrade
C

65.4/100

Average

West Delray Nursing & Rehab Center

16200 S Jog Road, Delray Beach, FL 33446

CMS 1/5 stars #42 of 54 in Palm Beach County (561) 638-0000
Certified beds
120
Occupancy
92%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $39,841 in federal fines

    CMS has fined this facility across 3 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

21.4/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -4.6 for 30 total citations against a national median of 17

Staffing

17/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.57 total nurse hours per resident per day (national median 3.77)
  • 0.87 RN hours per resident per day
  • Weekend staffing drops 6% against weekdays

Staff stability

10/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 39% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $39,841 in federal fines across 3 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.46 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.87 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.26 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 39.30%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 40 citations

Last standard health inspection: March 12, 2025 (1 year ago).

D Jun 16, 2025 F0565 From a complaint

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

No actual harm, potential for more than minimal harm

D Jun 16, 2025 F0635 From a complaint

Resident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

No actual harm, potential for more than minimal harm

D Mar 12, 2025 F0558

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

D Mar 12, 2025 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

D Mar 12, 2025 F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Mar 12, 2025 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Mar 12, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Mar 12, 2025 F0690

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of EXCELSIOR CARE GROUP, which operates 33 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
MERCHANT, DENESHA Individual W-2 MANAGING EMPLOYEE
LANDA, BENJAMIN Individual CORPORATE OFFICER
FLNHO CAPITAL GROUP LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
PALM BEACH HEALTH PARTNERS LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
FISCHEL, MAYER Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
WEST DELRAY INTERMEDIATE OPOC HOLDCO LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about West Delray Nursing & Rehab Center

What is the ElderGrade for West Delray Nursing & Rehab Center? +

West Delray Nursing & Rehab Center holds an ElderGrade of C (65.4 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at West Delray Nursing & Rehab Center? +

Residents receive an average of 3.46 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has West Delray Nursing & Rehab Center been cited for harming residents? +

Yes. 1 of the 40 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does West Delray Nursing & Rehab Center accept Medicaid? +

Yes, West Delray Nursing & Rehab Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.