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C

67/100

Average

West Chester Rehabilitation And Healthcare Center

800 West Miner Street, West Chester, PA 19382

CMS 2/5 stars #16 of 20 in Chester County (610) 696-3120
Certified beds
180
Occupancy
97%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $40,019 in federal fines

    CMS has fined this facility across 2 penalty action(s).

Our read on West Chester Rehabilitation And Healthcare Center

West Chester Rehabilitation and Healthcare Center runs 180 certified beds under for-profit LLC ownership, and its staffing sits around 3.46 nurse hours per resident day, roughly 10 percent under the national average of 3.86, with weekends about 6 percent thinner than weekdays. That shortfall shows up in its CMS staffing rating of 2 out of 5, even though its quality measure score is a stronger 4. Staff turnover lands at 43.8 percent, slightly better than the 45.8 percent national figure. The inspection record is the bigger concern: 41 deficiencies, four at harm or jeopardy level, one abuse-related, and $40,019 in fines across two penalties, with the most recent inspection in October 2024.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing8/30Stability12/15Outcomes12/15Enforcement5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.21 total nurse hours per resident per day (national median 3.77)
  • →0.48 RN hours per resident per day
  • →Weekend staffing drops 6% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →44% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$40,019 in federal fines across 2 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.46 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.48 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.26 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover43.80%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: October 3, 2024 (2 years ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of MARQUIS HEALTH SERVICES, which operates 90 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about West Chester Rehabilitation And Healthcare Center

What is the ElderGrade for West Chester Rehabilitation And Healthcare Center? +

West Chester Rehabilitation And Healthcare Center holds an ElderGrade of C (67 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at West Chester Rehabilitation And Healthcare Center? +

Residents receive an average of 3.46 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has West Chester Rehabilitation And Healthcare Center been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does West Chester Rehabilitation And Healthcare Center accept Medicaid? +

Yes, West Chester Rehabilitation And Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.