83.5/100
Above average
Barclay Friends
700 North Franklin, West Chester, PA 19380
- Certified beds
- 64
- Occupancy
- 92%
- Ownership
- Non-profit
- Accepts
- Medicare + Medicaid
Our read on Barclay Friends
Barclay Friends runs 4.47 nurse hours per resident day, roughly 16% above the national average of 3.86. Weekend staffing does dip about 5% below its own weekday level, which is worth asking about if your family visits mostly on Saturdays or Sundays. The inspection record is thin in a good way: one deficiency total, none at the harm or jeopardy level, none abuse-related, and the last inspection was June 2025, so the picture is current. CMS rated the health inspection side 4 out of 5, with quality measures and staffing each at 3. As a nonprofit corporation with 64 certified beds, it's small enough that you'll likely get to know the staff. The staffing number is the real strength here; the mid-range quality and staffing stars are what keep it from scoring higher.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
27/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.65 total nurse hours per resident per day (national median 3.77)
- →0.98 RN hours per resident per day
- →Weekend staffing holds steady
Staff stability
7.5/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →No turnover figure reported, scored neutral
Resident outcomes
9/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →3 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: July 16, 2026 (3 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of KENDAL, which operates 5 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Barclay Friends
What is the ElderGrade for Barclay Friends? +
Barclay Friends holds an ElderGrade of B (83.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Barclay Friends? +
Residents receive an average of 4.47 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Barclay Friends been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Barclay Friends accept Medicaid? +
Yes, Barclay Friends is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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