ElderGrade
D

42.8/100

Below average

Valley View Healthcare Center

333 W Mishawaka Rd, Elkhart, IN 46517

CMS 1/5 stars #11 of 13 in Elkhart County (574) 293-1550
Certified beds
94
Occupancy
82%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $284,560 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

12.8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -3.2 for 26 total citations against a national median of 17

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.43 total nurse hours per resident per day (national median 3.77)
  • 0.5 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 59% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $284,560 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.32 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.50 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.07 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 59.00%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 47 citations

Last standard health inspection: March 28, 2025 (1 year ago).

J Feb 9, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Immediate jeopardy to resident health or safety

G Feb 9, 2026 F0770 From a complaint

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

Actual harm to a resident

D May 21, 2025 F0659 From a complaint

Resident Assessment and Care Planning Deficiencies

Provide care by qualified persons according to each resident's written plan of care.

No actual harm, potential for more than minimal harm

F Mar 28, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Mar 28, 2025 F0623 From a complaint

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

No actual harm, potential for more than minimal harm

E Mar 28, 2025 F0625 From a complaint

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

No actual harm, potential for more than minimal harm

E Mar 28, 2025 F0694 From a complaint

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

No actual harm, potential for more than minimal harm

E Mar 28, 2025 F0755 From a complaint

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of COMMUNICARE HEALTH, which operates 120 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BOND, MARIA Individual MANAGING CONTROL - GOVERNING BODY
CLARK, TIMOTHY Individual MANAGING CONTROL - GOVERNING BODY
DAUGHERTY, JOSHUA Individual MANAGING CONTROL - GOVERNING BODY
FELKER, DEAN Individual MANAGING CONTROL - GOVERNING BODY
JOYNER, SARA Individual MANAGING CONTROL - GOVERNING BODY
WILLARD, LACEY Individual MANAGING CONTROL - GOVERNING BODY
WILSON, ROY Individual MANAGING CONTROL - GOVERNING BODY
BOND, MARIA Individual CORPORATE DIRECTOR
CLARK, TIMOTHY Individual CORPORATE DIRECTOR
DAUGHERTY, JOSHUA Individual CORPORATE DIRECTOR
FELKER, DEAN Individual CORPORATE DIRECTOR
JOYNER, SARA Individual CORPORATE DIRECTOR

What families say

Write a review

No family reviews yet for Valley View Healthcare Center. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Valley View Healthcare Center

What is the ElderGrade for Valley View Healthcare Center? +

Valley View Healthcare Center holds an ElderGrade of D (42.8 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Valley View Healthcare Center? +

Residents receive an average of 3.32 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Valley View Healthcare Center been cited for harming residents? +

Yes. 2 of the 47 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Valley View Healthcare Center accept Medicaid? +

Yes, Valley View Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.