64/100
Average
Valley View Care Center
1050 Four Mile Nw, Grand Rapids, MI 49544
- Certified beds
- 139
- Occupancy
- 96%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
$52,989 in federal fines
CMS has fined this facility across 3 penalty action(s).
Our read on Valley View Care Center
Valley View Care Center runs 139 beds in Grand Rapids under corporate ownership, and the numbers pull in two directions. Nurse staffing sits at 3.65 hours per resident day, about 5% under the national figure, and weekend coverage drops roughly 11% below what the home staffs on weekdays, so the hours your family member gets depend partly on which day it is. Staff turnover of 43.5% is slightly better than average, which helps. The trouble is the inspection record: 48 deficiencies, five of them serious enough to involve harm or jeopardy, five tied to abuse, and three fines totaling $57,896. A health inspection rating of 1 out of 5 against decent quality and staffing scores is the tension worth asking about directly.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
18/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.31 total nurse hours per resident per day (national median 3.77)
- →0.53 RN hours per resident per day
- →Weekend staffing drops 11% against weekdays
Staff stability
12/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →44% of nursing staff left in the last year
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
1/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$52,989 in federal fines across 3 action(s)
- →-4 for 2 denial(s) of Medicare payment for new admissions
Grade ceiling applied
- Capped at 64 (grade C), CMS abuse icon on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: December 10, 2025 (10 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of NEXCARE HEALTH SYSTEMS, which operates 20 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Valley View Care Center
What is the ElderGrade for Valley View Care Center? +
Valley View Care Center holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Valley View Care Center? +
Residents receive an average of 3.65 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Valley View Care Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Valley View Care Center accept Medicaid? +
Yes, Valley View Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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