92/100
Excellent
Porter Hills Health Center
3600 Fulton St E, Grand Rapids, MI 49546
- Certified beds
- 39
- Occupancy
- 93%
- Ownership
- Non-profit
- Accepts
- Medicare + Medicaid
Our read on Porter Hills Health Center
Porter Hills Health Center runs on numbers that hold up. Nurse staffing sits at 4.58 hours per resident day, roughly 19 percent above the national average, and turnover is 30 percent against a national 45.8, meaning the people caring for residents tend to stick around. The home carries nine deficiencies on its current record, none at the harm or jeopardy level and none abuse-related. Its last inspection was in July 2025, and it earned five stars for both health inspections and staffing, four for quality measures. Weekend staffing dips only about 4 percent below its own weekday level. Ownership is nonprofit. For 39 beds, that's a stable, well-staffed operation.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
25/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →5.03 total nurse hours per resident per day (national median 3.77)
- →0.79 RN hours per resident per day
- →Weekend staffing holds steady
Staff stability
15/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →30% of nursing staff left in the last year
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: July 24, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Porter Hills Health Center
What is the ElderGrade for Porter Hills Health Center? +
Porter Hills Health Center holds an ElderGrade of A (92 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Porter Hills Health Center? +
Residents receive an average of 4.58 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Porter Hills Health Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Porter Hills Health Center accept Medicaid? +
Yes, Porter Hills Health Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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