ElderGrade
A

92/100

Excellent

Porter Hills Health Center

3600 Fulton St E, Grand Rapids, MI 49546

CMS 5/5 stars #5 of 27 in Kent County (616) 949-4971
Certified beds
39
Occupancy
93%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

25/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.03 total nurse hours per resident per day (national median 3.77)
  • 0.79 RN hours per resident per day
  • Weekend staffing holds steady

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 30% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.58 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.79 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.38 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 30.00%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 9 citations

Last standard health inspection: July 24, 2025 (1 year ago).

E Jul 24, 2025 F0583

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

No actual harm, potential for more than minimal harm

F Aug 1, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Aug 1, 2024 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Aug 1, 2024 F0657

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

D Aug 1, 2024 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Aug 1, 2024 F0883

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

No actual harm, potential for more than minimal harm

F Jun 14, 2023 F0727

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

No actual harm, potential for more than minimal harm

D Jun 14, 2023 F0688

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
FETYKO, STEPHEN Individual CORPORATE DIRECTOR
FRITZ, MICHAEL Individual CORPORATE OFFICER
IVES, HARLEM Individual CORPORATE OFFICER
NIXON, JOHN Individual CORPORATE OFFICER
UMRCPH, INC. Organization OPERATIONAL/MANAGERIAL CONTROL
BOETTCHER, IRIS Individual OPERATIONAL/MANAGERIAL CONTROL
CARLSON, KALEN Individual OPERATIONAL/MANAGERIAL CONTROL
FETYKO, STEPHEN Individual OPERATIONAL/MANAGERIAL CONTROL
MAAG, NICOLE Individual OPERATIONAL/MANAGERIAL CONTROL
WATKINS, TRISHA Individual OPERATIONAL/MANAGERIAL CONTROL
FETYKO, STEPHEN Individual TRUSTEE OF THE SNF
MAAG, NICOLE Individual TRUSTEE OF THE SNF

What families say

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Common questions about Porter Hills Health Center

What is the ElderGrade for Porter Hills Health Center? +

Porter Hills Health Center holds an ElderGrade of A (92 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Porter Hills Health Center? +

Residents receive an average of 4.58 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Porter Hills Health Center been cited for harming residents? +

No. None of the 9 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Porter Hills Health Center accept Medicaid? +

Yes, Porter Hills Health Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.