ElderGrade
D

45/100

Below average

Valencia Hills Health And Rehabilitation Center

1350 Sleepy Hill Rd, Lakeland, FL 33810

CMS 1/5 stars #22 of 25 in Polk County (863) 858-4402
Certified beds
249
Occupancy
87%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $24,236 in federal fines

    CMS has fined this facility across 3 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 2 immediate-jeopardy citation(s) in the last 3 years
  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -8.1 for 40 total citations against a national median of 17

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.82 total nurse hours per resident per day (national median 3.77)
  • 0.49 RN hours per resident per day
  • Weekend staffing drops 7% against weekdays

Staff stability

7/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 50% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $24,236 in federal fines across 3 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.57 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.49 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.32 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 49.60%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 45 citations

Last standard health inspection: April 30, 2026 (3 months ago).

G Apr 30, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

F Apr 30, 2026 F0812 From a complaint

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Apr 30, 2026 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

E Apr 30, 2026 F0679

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

No actual harm, potential for more than minimal harm

E Apr 30, 2026 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Apr 30, 2026 F0558

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

D Apr 30, 2026 F0645

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

No actual harm, potential for more than minimal harm

D Apr 30, 2026 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of SUMMIT CARE, which operates 22 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
DAVIS, ALAN Individual CORPORATE DIRECTOR
MCMANUS, JOHN Individual CORPORATE DIRECTOR
SUMMIT CARE MANAGEMENT LLC Organization OPERATIONAL/MANAGERIAL CONTROL
AYALA, CYNTHIA Individual OPERATIONAL/MANAGERIAL CONTROL
SUMMIT CARE MANAGEMENT LLC Organization ADP OF THE SNF
AYALA, CYNTHIA Individual ADP OF THE SNF
MCMANUS, JOHN Individual ADP OF THE SNF
VAILOCES, V J Individual ADP OF THE SNF
CH SUMMIT CARE HOLDINGS LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
MADISON SNF OPERATIONS LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
SEAM NY 2020 TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
SK SUMMIT CARE II HOLDINGS LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Valencia Hills Health And Rehabilitation Center

What is the ElderGrade for Valencia Hills Health And Rehabilitation Center? +

Valencia Hills Health And Rehabilitation Center holds an ElderGrade of D (45 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Valencia Hills Health And Rehabilitation Center? +

Residents receive an average of 3.57 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Valencia Hills Health And Rehabilitation Center been cited for harming residents? +

Yes. 3 of the 45 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Valencia Hills Health And Rehabilitation Center accept Medicaid? +

Yes, Valencia Hills Health And Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.