76/100
Above average
Highlands Lake Center
4240 Lakeland Highlands Rd, Lakeland, FL 33813
- Certified beds
- 179
- Occupancy
- 93%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Last inspection was more than 2 years ago
Ratings here are based on older survey data than at most facilities.
Our read on Highlands Lake Center
Highlands Lake Center runs 179 beds in Lakeland under corporate for-profit ownership, and its nurse staffing sits at 3.32 hours per resident day, roughly 14 percent under the national average, with weekends dipping about 7 percent below its own weekday levels. That thinner coverage shows up against a 53.5 percent annual turnover rate, well above the 45.8 percent national figure, meaning the people providing care are changing often. The current record carries 32 deficiencies from a March 2024 inspection, though none reached harm or jeopardy and none involved abuse, which matters. The quality measure rating of 4 out of 5 suggests outcomes look better than the staffing and inspection numbers alone would predict, but consistent hands-on coverage is the thing to ask about directly.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
15/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.49 total nurse hours per resident per day (national median 3.77)
- →0.7 RN hours per resident per day
- →Weekend staffing drops 7% against weekdays
Staff stability
9/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →54% of nursing staff left in the last year
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: March 7, 2024 (2 years ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of ASTON HEALTH, which operates 38 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Highlands Lake Center
What is the ElderGrade for Highlands Lake Center? +
Highlands Lake Center holds an ElderGrade of B (76 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Highlands Lake Center? +
Residents receive an average of 3.32 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Highlands Lake Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Highlands Lake Center accept Medicaid? +
Yes, Highlands Lake Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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