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D

42.7/100

Below average

Utica Rehabilitation & Nursing Center

2535 Genesee Street, Utica, NY 13501

CMS 1/5 stars #15 of 17 in Oneida County (315) 797-1230
Certified beds
120
Occupancy
90%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 5 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $197,425 in federal fines

    CMS has fined this facility across 2 penalty action(s).

  • Nursing staff turnover of 62%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

7.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →-20 for 5 immediate-jeopardy citation(s) in the last 3 years
  • →-2.8 for 25 total citations against a national median of 17

Staffing

16.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →4.12 total nurse hours per resident per day (national median 3.77)
  • →0.48 RN hours per resident per day
  • →Weekend staffing drops 16% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →62% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

2/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$197,425 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.32 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.48 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.78 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 61.50%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 38 citations

Last standard health inspection: February 23, 2026 (6 months ago).

E Feb 23, 2026 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Feb 23, 2026 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

D Feb 23, 2026 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

J Feb 11, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

F Feb 11, 2025 F0575

Resident Rights Deficiencies

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

No actual harm, potential for more than minimal harm

F Feb 11, 2025 F0577

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

No actual harm, potential for more than minimal harm

F Feb 11, 2025 F0585

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

No actual harm, potential for more than minimal harm

F Feb 11, 2025 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of PERSONAL HEALTHCARE MANAGEMENT, which operates 21 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BARTH, ALEXANDER Individual CORPORATE OFFICER —
AMIDON, JEFFREY Individual OPERATIONAL/MANAGERIAL CONTROL —
BAIN, LISA Individual OPERATIONAL/MANAGERIAL CONTROL —
URNC REALTY LLC Organization ADP OF THE SNF —
AMIDON, JEFFREY Individual ADP OF THE SNF —
BAIN, LISA Individual ADP OF THE SNF —
BARTH, ALEXANDER Individual ADP OF THE SNF —
OSTROVITSKY, ISRAEL Individual ADP OF THE SNF —
ZAGELBAUM, EPHRAIM Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST —
BARTH, ALEXANDER Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST —
WALDEN, YEHUDAH Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST —

What families say

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Common questions about Utica Rehabilitation & Nursing Center

What is the ElderGrade for Utica Rehabilitation & Nursing Center? +

Utica Rehabilitation & Nursing Center holds an ElderGrade of D (42.7 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Utica Rehabilitation & Nursing Center? +

Residents receive an average of 3.32 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Utica Rehabilitation & Nursing Center been cited for harming residents? +

Yes. 5 of the 38 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Utica Rehabilitation & Nursing Center accept Medicaid? +

Yes, Utica Rehabilitation & Nursing Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.