ElderGrade
C

60/100

Average

University City Rehabilitation And Healthcare Ctr

3609 Chestnut Street, Philadelphia, PA 19104

CMS 3/5 stars #28 of 46 in Philadelphia County (215) 386-2942
Certified beds
124
Occupancy
97%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 20/30 Staffing 10/30 Stability 5/15 Outcomes 15/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

20/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 53 total citations against a national median of 17

Staffing

10/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.92 total nurse hours per resident per day (national median 3.77)
  • 0.76 RN hours per resident per day
  • Weekend staffing drops 14% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 57% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.37 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.76 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.89 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 57.00%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 54 citations

Last standard health inspection: January 9, 2026 (7 months ago).

D Mar 23, 2026 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

D Mar 5, 2026 F0761 From a complaint

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

E Jan 9, 2026 F0759

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

No actual harm, potential for more than minimal harm

D Jan 9, 2026 F0628

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

No actual harm, potential for more than minimal harm

D Jan 9, 2026 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D Jan 9, 2026 F0677 From a complaint

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Jan 9, 2026 F0688

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

No actual harm, potential for more than minimal harm

D Jan 9, 2026 F0698

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of MARQUIS HEALTH SERVICES, which operates 89 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
TRUIST Organization 5% OR GREATER SECURITY INTEREST
HARMAN, DINA Individual MANAGING CONTROL - GOVERNING BODY
KATZENSTEIN, ALEXANDER Individual MANAGING CONTROL - GOVERNING BODY
PAPADA, JONATHAN Individual MANAGING CONTROL - GOVERNING BODY
VIROJA, YOGESH Individual MANAGING CONTROL - GOVERNING BODY
KATZENSTEIN, ALEXANDER Individual CORPORATE DIRECTOR
POSEN, MINDEE Individual CORPORATE OFFICER
MARQUIS LIMITED LLC Organization OPERATIONAL/MANAGERIAL CONTROL
NUTRACO LLC Organization OPERATIONAL/MANAGERIAL CONTROL
RELIANT PRO REHAB LLC Organization OPERATIONAL/MANAGERIAL CONTROL
KATZENSTEIN, ALEXANDER Individual OPERATIONAL/MANAGERIAL CONTROL
KIRCHDOERFFER, SUSAN Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

Write a review

No family reviews yet for University City Rehabilitation And Healthcare Ctr. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about University City Rehabilitation And Healthcare Ctr

What is the ElderGrade for University City Rehabilitation And Healthcare Ctr? +

University City Rehabilitation And Healthcare Ctr holds an ElderGrade of C (60 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at University City Rehabilitation And Healthcare Ctr? +

Residents receive an average of 3.37 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has University City Rehabilitation And Healthcare Ctr been cited for harming residents? +

No. None of the 54 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does University City Rehabilitation And Healthcare Ctr accept Medicaid? +

Yes, University City Rehabilitation And Healthcare Ctr is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.