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A

90/100

Excellent

Trinity Oaks

820 Klumac Road, Salisbury, NC 28144

CMS 5/5 stars #1 of 9 in Rowan County (704) 637-3784
Certified beds
115
Occupancy
94%
Ownership
Non-profit
Accepts
Medicare + Medicaid

Our read on Trinity Oaks

Trinity Oaks runs a lean but well-staffed operation: 4.30 nurse hours per resident day, roughly 11% above the national average, which helps explain its top CMS staffing rating. Turnover sits at 30.1% against a national average near 46%, so the people caring for residents tend to stick around longer than is typical, though weekend coverage dips about 14% below weekday levels, worth asking about if you're planning visits. The record shows 15 deficiencies, none at the harm or jeopardy level, but three flagged as abuse-related, which deserves a direct question. Inspections are recent, and the nonprofit structure matters less than the numbers themselves.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing26/30Stability15/15Outcomes9/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →5.07 total nurse hours per resident per day (national median 3.77)
  • →0.83 RN hours per resident per day
  • →Weekend staffing drops 14% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →30% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day4.30 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours0.83 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.70 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover30.10%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: April 2, 2026 (7 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of LUTHERAN SERVICES CAROLINAS, which operates 9 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Trinity Oaks

What is the ElderGrade for Trinity Oaks? +

Trinity Oaks holds an ElderGrade of A (90 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Trinity Oaks? +

Residents receive an average of 4.30 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Trinity Oaks been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Trinity Oaks accept Medicaid? +

Yes, Trinity Oaks is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.