90/100
Excellent
820 Klumac Road, Salisbury, NC 28144
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: April 2, 2026 (4 months ago). That inspection produced no citations — the findings below are older.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...
No actual harm, potential for more than minimal harm
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Part of LUTHERAN SERVICES CAROLINAS, which operates 9 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| GOINS, TED | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| HERMAN, RICHARD | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| MADDRY, KAREN | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| NELSON, DOUGLAS | Individual | MANAGING CONTROL - GOVERNING BODY | — |
| SMITH, KESHA | Individual | CORPORATE DIRECTOR | — |
| MADDRY, KAREN | Individual | CORPORATE OFFICER | — |
| NICKERSON, KIRBY | Individual | CORPORATE OFFICER | — |
| LSA MANAGEMENT, INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| LUTHERAN HOME AT TRINITY OAKS PROPERTY INC | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| AMIN, CHETAN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| CORNELISON, TIM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| GOINS, TED | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
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Trinity Oaks holds an ElderGrade of A (90 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.30 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 15 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Trinity Oaks is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.