ElderGrade
B

79/100

Above average

The Springs Broadway

800 West Broadway, West Memphis, AR 72301

CMS 3/5 stars #1 of 3 in Crittenden County (870) 735-5174
Certified beds
119
Occupancy
67%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 30/30 Staffing 18/30 Stability 12/15 Outcomes 9/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.24 total nurse hours per resident per day (national median 3.77)
  • 0.44 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 38% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.89 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.44 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.56 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 37.50%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 21 citations

Last standard health inspection: March 27, 2025 (1 year ago).

E Mar 27, 2025 F0677 From a complaint

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

E Mar 27, 2025 F0688 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

No actual harm, potential for more than minimal harm

E Mar 27, 2025 F0805 From a complaint

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

No actual harm, potential for more than minimal harm

E Mar 27, 2025 F0812 From a complaint

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Apr 23, 2024 F0804 From a complaint

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

E Feb 2, 2024 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

E Feb 2, 2024 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

E Feb 2, 2024 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of THE SPRINGS ARKANSAS, which operates 26 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
WHITE RIVER HEALTHCARE LLC Organization OPERATIONAL/MANAGERIAL CONTROL
ANDERSON, APRIL Individual OPERATIONAL/MANAGERIAL CONTROL
TROXEL, ROGER Individual OPERATIONAL/MANAGERIAL CONTROL
KURZ, CHAIM Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
AJ-ARP LLC Organization ADP OF THE SNF
PALM TREE HC ARKANSAS LLC Organization ADP OF THE SNF
WEST MEMPHIS REALTY HOLDINGS LLC Organization ADP OF THE SNF
WHITE RIVER HEALTHCARE LLC Organization ADP OF THE SNF
ANDERSON, APRIL Individual ADP OF THE SNF
GUTMAN, ISAAC Individual ADP OF THE SNF
HOFFMAN, ALEXANDER Individual ADP OF THE SNF
HOFFMAN, HELEN Individual ADP OF THE SNF

What families say

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Common questions about The Springs Broadway

What is the ElderGrade for The Springs Broadway? +

The Springs Broadway holds an ElderGrade of B (79 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Springs Broadway? +

Residents receive an average of 3.89 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Springs Broadway been cited for harming residents? +

No. None of the 21 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does The Springs Broadway accept Medicaid? +

Yes, The Springs Broadway is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.