ElderGrade
A

94/100

Excellent

The Redwoods Post-Acute

1267 Meridian Avenue, San Jose, CA 95125

CMS 3/5 stars #5 of 50 in Santa Clara County (408) 265-4211
Certified beds
152
Occupancy
94%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 30/30 Staffing 24/30 Stability 15/15 Outcomes 15/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

24/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.45 total nurse hours per resident per day (national median 3.77)
  • 0.69 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 31% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.47 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.69 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.06 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 30.80%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 55 citations

Last standard health inspection: January 17, 2025 (1 year ago).

D May 18, 2026 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

E Jan 17, 2025 F0758

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the m...

No actual harm, potential for more than minimal harm

E Jan 17, 2025 F0759

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

No actual harm, potential for more than minimal harm

E Jan 17, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Jan 17, 2025 F0814

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

No actual harm, potential for more than minimal harm

D Jan 17, 2025 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

D Jan 17, 2025 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Jan 17, 2025 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of LINKS HEALTHCARE GROUP, which operates 32 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BETTER CARE INC Organization 5% OR GREATER SECURITY INTEREST
FORBRIGHT BANK Organization 5% OR GREATER SECURITY INTEREST
TILFORD, TOBY Individual CORPORATE DIRECTOR
TILFORD, TOBY Individual CORPORATE OFFICER
HOUSE, JOSH Individual OPERATIONAL/MANAGERIAL CONTROL
RODRIGUEZ, CURTIS Individual OPERATIONAL/MANAGERIAL CONTROL
SABOUNCHI, SAMAN Individual OPERATIONAL/MANAGERIAL CONTROL
TILFORD, TOBY Individual OPERATIONAL/MANAGERIAL CONTROL
CLAWSON, SCOTT Individual GENERAL PARTNERSHIP INTEREST
EARL, STEVEN Individual GENERAL PARTNERSHIP INTEREST
SANOFSKY, JACK Individual GENERAL PARTNERSHIP INTEREST
BETTER CARE INC Organization ADP OF THE SNF

What families say

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Common questions about The Redwoods Post-Acute

What is the ElderGrade for The Redwoods Post-Acute? +

The Redwoods Post-Acute holds an ElderGrade of A (94 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Redwoods Post-Acute? +

Residents receive an average of 4.47 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Redwoods Post-Acute been cited for harming residents? +

Yes. 1 of the 55 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does The Redwoods Post-Acute accept Medicaid? +

Yes, The Redwoods Post-Acute is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.