64/100
Average
2501 Alvin Avenue, San Jose, CA 95121
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
2 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$51,753 in federal fines
CMS has fined this facility across 1 penalty action(s).
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Grade ceiling applied
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: August 21, 2025 (1 year ago).
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Immediate jeopardy to resident health or safety
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| NGUYEN, NGAI | Individual | CORPORATE DIRECTOR | — |
| NGUYEN, NGAI | Individual | CORPORATE OFFICER | — |
| AOAY, NORIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| EIETA, JULIE | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| EVANS, JOY | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| GUPTA, ATIN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| HEDGER, JOSH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| LUC, HA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| LUCAS, ALETHEA | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| NGUYEN, ANH | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| NGUYEN, KYM | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| NGUYEN, NGAI | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
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Mission De La Casa holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.95 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 2 of the 35 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Mission De La Casa is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.